Global Fund Services Ops VP - Service Delivery & Automation

JPMorgan Chase & Co.; Boston (MA); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorganChase in Boston seeks a Fund Service Vice President to lead fund servicing operations and drive innovative solutions. You will manage a dynamic team, interpret client needs, and ensure high-quality service delivery across operations and financial management.

The role emphasizes strategic planning, stakeholder management, and collaboration with technology, operations, and product teams to deliver KPI-driven outcomes.

Qualifications

• At least 7 years of fund accounting and administration experience.
• Experience managing a diverse team and driving performance.
• Advanced proficiency in process automation.
• Strong strategic planning and stakeholder management.
• Leadership and staff development experience.

Responsibilities

• Oversee accurate accounting and securities records for each fund.
• Lead resolution of complex issues breaching validation tolerances.
• Drive continuous improvement to enhance efficiency, scale, and resilience.
• Build relationships with stakeholders, cross-functional teams, and clients.
• Implement strategic plans and manage projects to achieve objectives.
• Coach and mentor team members to foster growth.

Skills

Fund accounting

Team management

Process automation

Stakeholder management

Leadership

Job description

JPMorganChase in Boston seeks a Fund Service Vice President to lead fund servicing operations and drive innovative solutions. You will manage a dynamic team, interpret client needs, and ensure high-quality service delivery across operations and financial management.

The role emphasizes strategic planning, stakeholder management, and collaboration with technology, operations, and product teams to deliver KPI-driven outcomes.