Vice President, FSP Operations

Jobgether; United States; À distance; USD 230 000 - 360 000; Plein temps

Avantages offerts par ce poste

Fully remote opportunities

Executive leadership role

Global client exposure

Cross-functional collaboration

Strategic influence

Résumé du poste

Jobgether is seeking an executive leader to define and drive the India-based FSP delivery strategy, overseeing large multidisciplinary teams across clinical services and data science. The role emphasizes transformation, client governance, and growth of offshore capabilities, with a focus on delivering value and high client satisfaction.

The successful candidate will guide financial performance, workforce planning, and cross-functional collaboration with senior stakeholders across pharma and

Qualifications

• Senior leadership experience managing large global delivery organizations.
• Experience with FSP models and offshore delivery.
• Proven ability to manage 200+ professionals across functions and geographies.

Responsabilités

• Strategic Leadership: Develop and execute the strategic vision for India-based FSP operations, aligning with global priorities.
• Operational Excellence: Lead large, multidisciplinary teams delivering services across statistical programming, biostatistics, clinical data management, and data science.
• Performance Management: Establish and monitor KPIs, utilization, productivity, and quality standards.
• Continuous Improvement: Drive operational transformation and scalable delivery models.
• Client Relationship Management: Act as executive sponsor for strategic client partnerships with senior stakeholders.
• Client Delivery and Governance: Lead governance meetings, escalations, and account development while ensuring client satisfaction.
• Talent and Organizational Development: Build and retain a high-performing leadership team with succession planning.
• Culture and Engagement: Promote accountability, collaboration and inclusion.
• Financial and Commercial Management: Own revenue delivery, margins, budgeting, forecasting, and resource allocation.
• Business Growth: Support proposals and expansion of client relationships.
• Workforce Planning: Align capacity and talent strategy with client demands.

Connaissances

Strategic Leadership

Operational Excellence

Performance Management

Continuous Improvement

Client Relationship Management

Financial Management

Team Leadership

Stakeholder Management

Change Management

Talent Development

Formation

Bachelor's degree in Life Sciences or related field

Outils

ERP systems

Description du poste

Accountabilities:

• Strategic Leadership: Develop and execute the strategic vision for India-based FSP operations, aligning business objectives with global organizational priorities and supporting sustainable growth.
• Operational Excellence: Lead large, multidisciplinary teams delivering services across statistical programming, biostatistics, clinical data management, clinical data science, and related functions.
• Performance Management: Establish and monitor operational KPIs, utilization metrics, productivity indicators, and quality standards to ensure consistent, efficient, and reliable service delivery.
• Continuous Improvement: Drive operational transformation, process optimization, and scalable delivery models to improve efficiency, service quality, employee engagement, and profitability.
• Client Relationship Management: Act as executive sponsor for strategic client partnerships, building trusted relationships with senior stakeholders across pharmaceutical and biotechnology organizations.
• Client Delivery and Governance: Lead business reviews, governance meetings, escalation management, and account development initiatives while ensuring high client satisfaction and long-term retention.
• Talent and Organizational Development: Build, lead, and retain a high-performing leadership team across India, implementing succession planning and leadership development programs.
• Culture and Engagement: Promote a culture of accountability, collaboration, innovation, diversity, inclusion, and customer-centricity across the organization.
• Financial and Commercial Management: Take ownership of operational financial performance, including revenue delivery, profit margins, forecasting, budgeting, and resource allocation.
• Business Growth: Collaborate with business development and account management teams to support strategic proposals, new business opportunities, and the expansion of existing client relationships.
• Workforce Planning: Ensure workforce capacity, resource utilization, and talent strategies remain aligned with current client commitments and anticipated business demand.

Requirements:

• Bachelor's degree in Life Sciences, Statistics, Mathematics, Business Administration, or a related discipline.
• 15+ years of professional experience within CRO, pharmaceutical, biotechnology, or clinical research environments.
• Extensive leadership experience managing large-scale, global delivery organizations and multidisciplinary teams.
• Proven track record of leading organizations with 200+ professionals across multiple functions and geographical locations.
• Deep understanding of Functional Service Provider (FSP) models, outsourced clinical development, and clinical resource management.
• Demonstrated experience establishing, scaling, and managing India-based global capability centers or offshore delivery organizations.
• Strong knowledge of clinical research services, including biostatistics, statistical programming, clinical data management, and clinical data science.
• Proven financial management capabilities, including P&L ownership, operational budgeting, revenue forecasting, and margin optimization.
• Experience building and maintaining strategic relationships with senior stakeholders at leading pharmaceutical and biotechnology organizations.
• Demonstrated ability to drive organizational transformation, operational improvements, and scalable business strategies.
• Excellent leadership, communication, negotiation, and stakeholder management skills, with the ability to influence senior executives and cross-functional teams.
• Strong strategic thinking, commercial awareness, and decision-making capabilities in complex, fast-paced environments.
• Ability to develop future leaders, foster employee engagement, and build collaborative, high-performing teams.

Benefits:

• Fully remote working arrangement within India.
• Full-time executive leadership opportunity with significant strategic and operational responsibility.
• Opportunity to influence the future of global clinical development and outsourced research services.
• Exposure to international pharmaceutical and biotechnology clients and strategic partnerships.
• Opportunity to lead and develop large, multidisciplinary teams across global delivery operations.
• Collaborative and supportive international working environment.
• Meaningful work contributing to the development of innovative therapies and improved patient outcomes.
• Opportunities to drive business growth, organizational transformation, and long-term strategic initiatives.