Role overview
Set the organization’s digital product direction and lead its technology portfolio delivery. You’ll turn business priorities and customer and employee needs into a coordinated roadmap, guide cross-functional teams from planning through adoption, and report on results, risks, and investment choices.
Responsibilities
- Define a multi-year product strategy and outcome-based roadmaps informed by customer research, staff feedback, market conditions, and technical capabilities.
- Lead product management and the program management office, including intake, prioritization, planning, governance, and delivery of major initiatives.
- Partner with senior leaders to align investments, resources, and adoption plans; recommend tradeoffs based on value, cost, risk, and capacity.
- Track portfolio budgets, progress, dependencies, risks, and outcomes, and provide clear reporting and recommendations to executives.
- Use performance data, research, experimentation, and financial analysis to guide decisions and improve products and delivery practices.
- Develop the team, build an accountable customer-focused culture, and lead change so new products and processes achieve their intended results.
Requirements
- Bachelor’s degree in a relevant field or equivalent education and experience; an advanced degree is preferred.
- Significant progressive leadership experience in product management, digital transformation, or a related discipline, including leading managers and enterprise teams.
- Track record of setting product strategy and delivering large, complex portfolios with measurable customer, operational, or financial results.
- Strong understanding of product development, customer discovery, program governance, change management, financial planning, and benefits realization.
- Business and financial judgment to assess investments, balance priorities, and make decisions in complex environments.
- Excellent executive communication and stakeholder leadership, with experience establishing governance, metrics, and reporting practices.
Benefits and work setup
- Remote opportunity.
- Benefits include discounted child care, medical, dental, and vision coverage, employee assistance resources, wellness programs, paid time off, and discounts on work-related necessities.