Vice President, Clinical Operations

Wheel Health Inc; United States; Remote; USD 222,000 - 304,000; Full time

Job summary

An innovative healthcare organization is seeking a Vice President of Clinical Operations to lead the clinical team and drive operational excellence. In this pivotal role, you will shape the future of virtual care by overseeing quality assurance, regulatory compliance, and team management. You will implement scalable processes and ensure alignment with client needs while fostering a collaborative environment. If you have a passion for improving healthcare delivery and a strong background in clinical operations, this opportunity offers you the chance to make a significant impact in a rapidly evolving industry.

Benefits

Medical, Dental and Vision Insurance

Life Insurance

Short and Long Term Disability

401K Match

Flexible PTO

Stock Options

Additional Programs and Perks

Qualifications

• 10+ years of leadership experience in clinical or healthcare management.
• Strong background in quality assurance and regulatory compliance.

Responsibilities

• Oversee clinical operations and ensure quality and compliance.
• Lead the Clinical Operations team and manage client relations.

Skills

Leadership in Clinical Operations

Quality Assurance

Regulatory Compliance

Interpersonal Communication

Process Improvement

Education

Degree in Healthcare Management

Experience in Telemedicine

Tools

Clinical Management Software

Data Analysis Tools

Job description

Join us in creating the next generation of virtual care!

We're looking for people who love to think creatively, solve tough problems, and work alongside an ambitious team of doers and builders.

Wheel empowers virtual care clinicians to work with greater flexibility while providing enterprise companies with the infrastructure and clinical workforce they need to deliver scalable virtual care services nationwide.

Our vision? To put great care within everyone's reach.

We’ve helped hundreds of thousands of people access quality care, and we’re looking to grow our team with passionate people who share our drive and excitement for building high-impact healthcare solutions.

Explore opportunities to make an impact at Wheel

Vice President, Clinical Operations

Location

Remote, USA

Employment Type

Location Type

Remote

Deadline to Apply

Position Title: Vice President, Clinical Operations

Location: Remote, USA with preferred locations in SF Bay Area, Austin, TX, Chicago, Seattle, Denver, Atlanta, NYC or Boston, MA.

About the Role

As VP, Clinical Operations, you will play a pivotal role in shaping Wheel’s clinical future. You’ll oversee key aspects of clinical operations, including quality assurance, regulatory compliance, and team management. You will lead the Clinical Operations team, establish key metrics, and ensure operational efficiency as Wheel continues to grow. The VP, Clinical Operations will also be responsible for the evaluation of medical practitioners; assessing clinical quality and ensuring quality of medical care and for quality assessment. The ideal candidate will have a strong clinical operations background, a strategic mindset, and collaborative work style.

What You’ll Do

Clinical Leadership

Provide leadership to the Clinical Operations Team. Oversee the strategic and the day-to-day activities of the team, including directing, coaching, and guiding individuals to implement departmental, divisional, and organizational goals.

Lead operations with a command of key performance indicators, leverage technology to optimize cost per unit / case, measure and report on the impact of clinical operations activities.

Clinical Operations

Clinical Support Oversight: Manage and scale clinical support operations, ensuring effective, efficient support for Wheel’s clinical network.

Client Relations: Serve as the point of contact for clients as needed, ensuring clinical operational alignment with client needs and expectations.

Client Launch Management: Ensure the team manages the clinical aspects of client launches on time and with accuracy, including adherence to client-specific guidelines and regulatory requirements.

Quality Assurance Oversight: Lead the development and execution of the Quality Assurance Program and chair the Quality Assurance Committee, ensuring clinicians adhere to Wheel’s clinical standards and client-specific guidelines.

Regulatory Compliance: Maintain and oversee the clinical regulatory aspects of collaborative agreements to ensure compliance with legal and regulatory requirements.

Process Improvement: Create and implement scalable processes and procedures to ensure clinical excellence and operational efficiency across the organization.

Clinical Quality and Compliance

Develop frameworks and procedures to optimize clinical workflows and care programs over time; including but not limited to identifying, implementing, and tracking patient and clinical outcomes metrics across care programs and using data to drive and deploy iterative improvements.

Who You Are

Minimum of 10 years of leadership experience in a clinical or healthcare management role inclusive of telemedicine as the predominant practice method.

Experience working with digital product and technical teams preferred.

Excellent communication and interpersonal skills required.

Salary and Perks

Pay Range is $222,000 - 304,000 plus a leadership bonus

Final offer amounts are determined by multiple factors including, but not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

Wheel is unable to consider sponsoring a new qualified applicant for employment authorization for this position. The role will remain open until February 28, 2025. Any eligible candidate that meets the essential criteria of the role may apply via the job posting or through Wheel’s career page up until the designated application deadline.

As an employee of Wheel, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:

Medical, Dental and Vision

Ancillary: Life, Short and Long Term Disability

401K match

Flexible PTO

Stock options

Additional programs and perks