Vice President - Business Services (Commercial Banking)

Summit Credit Union; Waukesha (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Summit Credit Union is seeking a VP Business Services to work closely with small to medium-sized businesses in Waukesha, ensuring member satisfaction and offering customized financial solutions. Key responsibilities include developing strong relationships, understanding banking needs, and collaborating across departments.

The ideal candidate should possess a Bachelor’s degree and at least five years of experience in the financial sector, particularly in business lending and relationship management. This role offers opportunities to lead in a community-focused environment.

Qualifications

• Five or more years of financial institution experience is required.
• At least three years of experience in business lending and relationship management.
• Demonstrated ability to manage and grow member relationships effectively.

Responsibilities

• Develop new member relationships through organized prospecting.
• Ensure outstanding accurate and timely service for members.
• Collaborate with Credit and Operations teams marked by clear communication.

Skills

Interpersonal skills

Business lending knowledge

Analytical skills

Negotiation skills

Financial regulations understanding

Education

Bachelor's Degree in Business Administration, Accounting, Finance

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Job Description

We want to build a better, more equitable world and fulfill our mission of Dreams enabled. Financial Wellness achieved. Life richer. We do that through our Essential Behaviors of working as a team, putting our membership first and promoting change, and through our Values: Honesty, Make Things Better, Respect Others, Be Fair/Create Equity, and Care.

As a VP Business Services (Commercial Banking), selected individuals will work closely with small to medium-sized businesses to understand the members' banking needs to deliver customized solutions such as loans, lines of credit, and treasury management services. The VP ensures member satisfaction, builds long-term relationships, and identifies opportunities for business growth. They also collaborate with other departments and stay informed about financial regulations and market trends to guide members effectively. Strong communication, analytical skills, and a deep understanding of business finance are key to success in this role.

Desired Outcomes

• New Member relationships are developed through organized prospecting efforts.
• Members receive outstanding accurate and timely service.
• Relationships with Credit and Operations teams are marked by clear communication and mutual respect.
• Business Services is well represented at community events and local non-profits.
• Performance metrics demonstrate attainment of key business objectives, including loan and deposit growth, fee income, and portfolio quality.
• Member experience and profitability is strengthened through the implementation and promotion of Business Services initiatives and the fostering of a service to sales culture.

Capability Requirements

• Bachelors Degree in Business Administration, Accounting, Finance or a related field.
• Five or more years of financial institution experience with at least three years in business lending and relationship management; or combination of applicable work experience and education.
• Professional well developed interpersonal skills; essential for interacting with credit union staff and members.
• Expert knowledge of business lending, deposit acquisition and treasury management products and strategies.
• Proven business development and leadership abilities.
• Expert knowledge of laws and regulations that govern lending and deposit products.
• Demonstrated ability to ask in-depth questions and effectively negotiate.
• In-depth mathematical skills required (calculations and concepts involving decimals, percentages, fractions, dividend, interest, amortization, payoff and equity calculations etc.).
• Basic knowledge of Microsoft Word, Outlook and intermediate knowledge of Excel.

Summit has opportunities for Bankers in the following markets:

• Milwaukee/Waukesha
• Sheboygan and surrounding counties

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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