Vice President, Business Operations

Clear Channel Outdoor Holdings, Inc.; Phoenix (AZ); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health, dental and vision plan options

401(k) Retirement with company match

Paid time off

Employee assistance program

Job summary

Clear Channel Outdoor seeks a Vice President of Business Operations to lead strategic and operational initiatives that drive performance across the company. You will partner with executives, sales leadership, and support teams to translate strategy into actionable programs, establish processes, and ensure adoption and sustained results.

The role requires guiding complex, cross‑functional programs from strategy through measurement, with accountability for day‑to‑day operations and major

Qualifications

• Education degrees as stated in the job posting.
• Minimum of 10 years of progressively responsible experience in business operations or related disciplines.
• Experience leading cross-functional initiatives with senior executives.

Responsibilities

• Translate company strategy into executable priorities with senior leadership.
• Develop operating structures, roadmaps, and governance for initiatives.
• Guide implementation, adoption, and measurement of outcomes.
• Lead organizational readiness and change management efforts.

Skills

Strategic perspective

Executive presence

Problem solving

Change management

Stakeholder management

Data-driven decision making

Communication

Education

Bachelor's degree

Master's degree in business or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Clear Channel Outdoor Job Summary:

As a member of the Clear Channel Outdoor Business Operations team, the Vice President, Business Operations leads the development and execution of strategic and operational initiatives that improve how the company works and delivers results. The position partners with executives, functional leaders, support teams, and our 400+ member sales organization to translate business strategy into actionable solutions, establish the processes and capabilities necessary to execute them, and ensure successful implementation and adoption. By providing senior leadership across business process, technology-enabled solutions, program execution, and organizational readiness, this position helps manage critical day-to-day Business Operations priorities while advancing major transformation efforts. The Vice President serves as an accountable execution leader for complex, cross‑functional initiatives from initial strategy and solution development through implementation, measurement, and sustained operating performance.

Job Responsibilities

Partner with senior leadership to translate company strategy into executable priorities Cultivate and develop productive relationships with executives and functional leaders to understand business objectives, operating challenges, and opportunities for improvement Translate strategic objectives into clearly defined initiatives, outcomes, requirements, workplans, and measures of success Provide senior‑level guidance and recommendations regarding priorities, sequencing, resource requirements, dependencies, and execution risk Establish alignment among stakeholders where priorities, requirements, or functional perspectives differ Proactively identify emerging business needs and opportunities requiring Business Operations leadership or intervention Lead complex strategic and operational initiatives from development through execution Assume accountability for major cross‑functional initiatives requiring coordination across business functions, markets, technology, and support teams Develop the operating structure necessary to move initiatives forward, including workplans, governance, milestones, decision rights, resource assignments, and escalation paths Lead internal and external resources participating in solution development and implementation, both directly and through matrixed teams Work with executive sponsors and initiative leads to establish appropriate operating cadence, resolve blockers, make or facilitate decisions, and maintain momentum Exercise diplomacy, judgment, logic, and persuasion to navigate ambiguity, reconcile competing priorities, and overcome obstacles to successful execution Ensure initiatives transition effectively from project‑based implementation into sustainable day‑to‑day operations Lead business process and solution development Partner with stakeholders and subject matter experts to understand current‑state processes, business requirements, customer and employee needs, and root causes of performance gaps Lead analysis of workflows, roles, systems, data, controls, and organizational dependencies to identify opportunities to improve effectiveness, efficiency, scalability, and customer experience Develop and evaluate future‑state processes and operating models that clearly define responsibilities, decision points, measures, and required capabilities Partner closely with Technology and business process owners to translate business needs into practical technology‑enabled solutions and implementation requirements Ensure solutions are designed within the broader operating environment rather than as isolated functional changes Identify opportunities to simplify, standardize, automate, or eliminate work where appropriate Drive organizational readiness, implementation, and sustained adoption Assess the organizational impact of planned changes, including impacts to roles, responsibilities, processes, systems, skills, leadership expectations, and ways of working Develop implementation and change strategies appropriate to the scale, complexity, and audience affected by each initiative Partner with Learning & Development, Communications, Human Resources, business leaders, and other stakeholders to ensure employees and leaders are appropriately prepared for change Establish communication, training, leader enablement, job aids, feedback mechanisms, and other readiness activities required for successful implementation Ensure change efforts clearly connect new processes and behaviours to business objectives and measures of success Monitor adoption and operating performance following implementation, identify gaps, and lead corrective actions as needed Provide leadership across the Business Operations organization Help establish priorities, operating standards, and ways of working across Business Operations disciplines Lead and develop Business Operations professionals directly and through matrixed assignments, matching resources and capabilities to the needs of individual initiatives Create clarity in responsibilities and expected outcomes while empowering team members to independently lead defined portions of work Coach team members in structured problem solving, stakeholder management, executive communication, program execution, solution development, and change leadership Promote coordination across Program Management, Learning & Development, process owners, Technology, and other Business Operations capabilities to deliver integrated solutions Build repeatable practices and organizational capabilities that improve the company's ability to execute future strategic priorities Establish visibility, accountability, and measurement of business outcomes Define meaningful success measures and key performance indicators in partnership with initiative sponsors and business owners Maintain executive‑level visibility into progress, risks, dependencies, decisions, and expected outcomes Develop and present clear, concise materials that enable effective executive decision‑making Ensure progress reporting emphasizes business outcomes and decisions required rather than activity alone Evaluate implementation results and incorporate lessons learned into future initiatives, processes, and operating standards.

Job Qualifications

Education and Certifications Bachelor's degree required Master's degree in business, information systems, organizational development, education, or related field, or equivalent work experience preferred Work Experience Minimum of 10 years of progressively responsible experience in business operations, transformation, program management, process improvement, technology‑enabled business solutions, change management, or related disciplines Demonstrated experience leading complex, cross‑functional initiatives from strategy and solution development through implementation and sustained execution Demonstrated experience partnering with senior executives and managing initiatives involving multiple functions, stakeholders, and competing priorities Experience leading teams directly and through matrixed organizational structures Experience in Media, advertising, sales operations, B2B sales environments, or similarly complex distributed organizations preferred Skills Strategic perspective with demonstrated ability to translate broad business objectives into practical operating plans and executable solutions Advanced problem‑solving ability, including defining ambiguous problems, identifying root causes, evaluating alternatives, and developing actionable recommendations Strong understanding of business process design, operating models, workflow improvement, and technology‑enabled transformation Ability to work effectively with Technology teams to define business requirements, evaluate solutions, and guide implementation without requiring direct ownership of technical development Strong understanding of organizational change, implementation readiness, stakeholder engagement, communication, training, and adoption Demonstrated ability to lead multiple complex initiatives and teams simultaneously while maintaining focus on priorities and business outcomes Excellent executive presence and interpersonal skills, with demonstrated ability to influence, negotiate, build consensus, and constructively challenge stakeholders at all organizational levels Excellent written and verbal communication skills, including creation and presentation of executive‑level recommendations, decision materials, implementation plans, and performance reporting Proven ability to formulate quantitative and qualitative analyses and make data‑driven strategic and tactical decisions Ability to deliver under pressure and ambiguity, resolve conflict, make sound judgments, and overcome obstacles to progress Strong capability in Microsoft Outlook, Word, Excel, PowerPoint, and related business productivity and collaboration tools Experience with project/program management, process improvement, change management, or related methodologies preferred Ability and willingness to travel up to 25%.

Physical Demands

• Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands
• The employee must have the ability to lift and move items up to 20 pounds
• Employee must have the ability to see written documents, computer screens and to adjust focus
• This job is performed in a temperature‑controlled office environment

Location Phoenix, AZ: 2325 East Camelback Road, Suite 250, 85016

Position Type Regular

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Our organization participates in E‑Verify.

At Clear Channel Outdoor, we're more than a leader in Out‑of‑Home advertising. We're pioneers shaping the future of how brands connect with people in the real world. As one of the largest and most innovative advertising platforms in the U.S., we're redefining the power of OOH media with cutting‑edge creativity, impactful digital billboards, advanced data analytics, and measurement solutions. But what truly sets us apart is our people. Our employees describe Clear Channel Outdoor as a place where collaboration thrives, where teams explore solutions together, and, where the supportive culture created by coworkers fuels motivation and success. We believe in investing in our culture because we know that great business outcomes start with engaged, supported employees. Here, you'll find opportunities to grow your career, make a difference, and do meaningful work that creates a positive impact both inside and outside in the communities we serve. Joining our team means helping to push the boundaries of what's possible in Out‑of‑Home - and doing it in an environment where people, passion, and purpose come together to drive progress.

Benefits

• Health, dental and vision plan options
• Spending and health savings accounts
• Employee assistance program
• Critical illness and accident insurance
• Life and disability insurance
• 401(k) Retirement with company match
• Paid time off
• Additional discount programs and benefits
• Identity theft protection
• Legal insurance
• Pet insurance
• Gym memberships
• Home and auto insurance

Professional Development Opportunities

• Leadership development program
• Peer coaching
• Collaborative career development plans
• Training & development

Know Your Rights Clear Channel Outdoor is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please direct your inquiries to MyHR at 1-833-831-2089 or email us at [e-mail] When you call this number to request an accommodation, you must have the information related to the specific position you are interested in (requisition number, job title, location, etc.).