Regional Manager, Client Operations, Southwest

Clear Channel Outdoor Holdings, Inc.; Phoenix (AZ); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health plan

Dental & Vision plan

401(k) match

Paid time off

Life & disability insurance

Gym memberships

Employee assistance program

Job summary

Clear Channel Outdoor Holdings, Inc. is seeking a Regional Manager, Client Operations to lead a geographically distributed team and ensure consistent, timely sales and campaign support across markets.

You will partner with regional and sales leadership to optimize workflows, resource allocation, and service standards from proposal to post-campaign support. The role focuses on developing team capabilities, cross-functional coordination, and standardized processes to improve operational

Qualifications

• Bachelor's degree in business, advertising, media, marketing, or equivalent.
• 2+ years in media planning, advertising operations, sales support, campaign management, or similar.
• Strong organizational, analytical, and communication skills.

Responsibilities

• Align proposals with pricing strategy and inventory guidelines to meet client needs.
• Own end-to-end campaign workflow: routing, inventory reservations, revisions, approvals, and contract readiness.
• Partner with local markets to secure inventory and validate plan feasibility.
• Manage post-sale execution: contract oversight, fulfillment, and SLA adherence.
• Communicate with Account Executives and stakeholders to manage revisions and updates.
• Monitor campaign delivery via post-campaign reports and proof of performance.
• Act as client-facing partner to Account Executives to ensure high-quality service.
• Perform other duties as assigned.

Skills

Organizational skills

Analytical mindset

Financial concepts

Communication skills

Attention to detail

Collaboration

Prioritization

MS Office/CRM

Education

Bachelor's degree in business/advertising/media/marketing

Tools

CRM systems

Project management software

Microsoft Office

Job description

Job Summary

Clear Channel Outdoor Job Summary: The Regional Manager, Client Operations, leads a geographically distributed team providing consistent, timely sales and campaign support across assigned markets. As a partner to regional and Sales leadership, this role oversees workflows, resource allocation, service standards, and campaign execution from proposal development through fulfillment and post-campaign support. The role develops team capabilities, strengthens cross-functional coordination, and drives standardized processes to improve operational performance, increase seller capacity, and enhance the client experience.

Job Responsibilities

Apply judgment to align proposals with Clear Channel Outdoor pricing strategy and inventory guidelines while delivering solutions that meet client needs. Own the end-to-end campaign workflow, including routing, inventory reservations, revisions, approvals, and contract readiness, ensuring a seamless experience for both internal stakeholders and clients. Partner with local markets to secure inventory and validate feasibility of proposed plans, resolving constraints and optimizing campaign outcomes to meet client expectations. Manage post-sale execution, including contract oversight, fulfillment coordination, and adherence to service-level expectations, ensuring campaigns are delivered accurately and on time for clients. Proactively communicate with Account Executives and internal stakeholders to manage revisions, optimizations, inventory approvals, and campaign updates, supporting clear, timely communication with clients. Monitor campaign delivery and performance by reviewing post-campaign reports, confirming proof of performance, and ensuring compliance with posting and take-down requirements, maintaining client confidence in campaign execution. Act as a client-facing partner to Account Executives, supporting client engagement and ensuring a high level of service by proactively addressing needs, resolving issues, and driving consistent, high-quality client experience throughout the campaign lifecycle. Perform other duties as assigned.

Job Qualifications

Education and Certifications Bachelor’s degree in business, advertising, media, marketing, or equivalent combination of education, training, experience, or military experience. Work Experience Two (2) + years in media planning, advertising operations, sales support, campaign management, or similar environment. Experience working in deadline-driven, cross-functional settings. Skills Strong organizational skills with the ability to manage multiple projects, deadlines, and workflows in a fast-paced environment while maintaining a high level of accuracy. Analytical mindset with the ability to interpret client briefs, pricing guidelines, and inventory data to support development of effective campaign proposals. Solid understanding of basic financial concepts including rates, percentages, ratios, and pricing calculations. Strong written and verbal communication skills, with the ability to clearly document proposal details, revisions, and cross-functional requirements. Detail-oriented with the ability to identify inconsistencies, errors, or gaps in proposal materials and proactively resolve them. Collaborative team player who works effectively across Sales, Market teams, Strategy, and Campaign Coordination to support successful campaign execution. Ability to prioritize competing requests and adapt quickly to shifting business needs. Proficiency in Microsoft Office applications, particularly Excel (formulas and basic data analysis), PowerPoint, Outlook, and CRM or project management systems.

Competencies

• Achievement Orientation: Focusing efforts on meeting challenges and achieving high-quality results consistent with the organization’s goals.
• Attention to Detail: Working in a conscientious, consistent, and thorough manner.
• Business Perspective: Using an understanding of business issues, processes, and outcomes to enhance business performance.
• Client Focus: Providing service excellence to internal and/or external clients.
• Collaborating with Others: Working together with others in a cooperative and supportive manner to achieve shared goals.
• Planning and Organizing: Reaching goals that are central to organizational success by making and following plans and allocating resources effectively.
• Problem Solving: Identifying problems and the solutions to them.

Physical Demands

The demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee must have the ability to sit and/or stand at a desk for a minimum of eight (8) hours a day and complete tasks requiring repetitive use of hands. Employee must have the ability to lift and move items up to 15 pounds. Employee must have the ability to see written documents and computer screens, and to adjust focus. This job is performed in a temperature-controlled office environment.

Location

Phoenix, AZ: 2325 East Camelback Road, Suite 250, 85016

Position Type

Regular

Equal Opportunity Employment

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status. Our organization participates in E-Verify.

About the Company

At Clear Channel Outdoor, we're more than a leader in Out-of-Home advertising. We're pioneers shaping the future of how brands connect with people in the real world. As one of the largest and most innovative advertising platforms in the U.S., we're redefining the power of OOH media with cutting-edge creativity, impactful digital billboards, advanced data analytics, and measurement solutions. But what truly sets us apart is our people. Our employees describe Clear Channel Outdoor as a place where collaboration thrives, where teams explore solutions together, and, where the supportive culture created by coworkers fuels motivation and success. We believe in investing in our culture because we know that great business outcomes start with engaged, supported employees. Here, you'll find opportunities to grow your career, make a difference, and do meaningful work that creates a positive impact both inside and outside in the communities we serve. Joining our team means helping to push the boundaries of what's possible in Out-of-Home - and doing it in an environment where people, passion, and purpose come together to drive progress.

Benefits

• Health, dental and vision plan options
• Spending and health savings accounts
• Employee assistance program
• Critical illness and accident insurance
• Life and disability insurance
• 401(k) Retirement with company match
• Paid time off
• Additional discount programs and benefits
• Identity theft protection
• Legal insurance
• Pet insurance
• Gym memberships
• Home and auto insurance

Professional Development Opportunities

• Leadership development program
• Peer coaching
• Collaborative career development plans
• Training & development

Know Your Rights

Clear Channel Outdoor is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please direct your inquiries to MyHR at 1-833-831-2089 or email us at [e-mail] When you call this number to request an accommodation, you must have the information related to the specific position you are interested in (requisition number, job title, location, etc.).