Veterinary Technician Shift Lead - Overnight

Accreditation Council for Graduate Medical Education; Los Angeles (CA); On-site; USD 39,950 - 56,481; Full time

Benefits offered by this job

Paid time off including parental leave

Medical, dental, and vision insurance

Pet perks including free exams

Backup care support

Mental health benefits

401(k) with employer contribution

Performance bonuses

Continuing education support

Job summary

The Accreditation Council for Graduate Medical Education in Los Angeles is looking for a Veterinary Technician Shift Lead - Overnight to oversee ER staff, ensure quality care, and resolve patient issues. Requires 2+ years in a lead role, strong leadership skills, and commitment to core values. Benefits include competitive compensation, paid time off, medical insurance, and continuing education support for career growth. Join a diverse team and help shape the future of veterinary services.

Qualifications

• Minimum of 2 years of ER experience in a lead/supervisor role.
• Enjoy being a key player on a dynamic team providing the highest standard of patient care.
• Embody core values: service, compassion, integrity, and quality.

Responsibilities

• Oversee shift staff to ensure quality work.
• Resolve patient/doctor issues expediently.
• Assign patients based on case severity.

Skills

ER experience

Leadership

Teamwork

Job description

Veterinary Technician Shift Lead - Overnight

Compensation

• Base rate: $29/hr - $41/hr + $2/hr shift lead differential, $3/hr overnight differential, and $2/hr weekend differential. Pay to be determined by experience, skills assessment.
• Bonus opportunities: $5,000 Sign-On Bonus, $2,500 retention bonus at 12 months, $2,500 retention bonus at 24 months (subject to eligibility and bonus agreement terms).

Job Purpose

Provide primary point of contact through which all technical questions, comments, concerns, and issues can be handled. Decrease the time spent by doctors and technical staff replicating responsibilities or missing duties by providing oversight for all technical employees in the moment.

Duties and Responsibilities

• Oversee the individuals working on any given shift to ensure their work product is excellent.
• Review any patient/doctor issues that come up in the moment to allow for expedient and satisfactory resolution.
• Assign patients to the appropriate group based upon case severity and knowledge of technical skill level of group technical employees.
• Update full patient census forms and patient board regularly during shift.
• Update Triage Board as necessary in a Triage-Center-In-Certification-Process Hospital.
• Ensure rounds are being appropriately handled as patients are transferred from one person to the next.
• Acts as primary person for resource management of technical staff within the Emergency Department.
• As assigned by the Technician Manager, trains staff in any technical areas requested.
• Responsible for being primary key-holder or Cubex resource as needed.

Qualifications

• Minimum of 2 years of ER experience in a lead/supervisor role.
• Enjoy being a key player on a dynamic team providing the highest standard of patient care.
• Embody our core values: service, compassion, integrity, and quality.

Benefits

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions.
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account.
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations.
• Generously subsidized backup and ongoing care support for children, adults, and pets.
• Mental health benefits including coaching and therapy sessions.
• 401(k) with employer contribution.
• Tenure-based incentive program and performance bonuses.
• Continuing education and development support through our library of free CE courses and paid time off to complete.

Career Growth & Development

• Access to comprehensive learning and skillset programs.
• Build skills and earn credentials through:
  • Our vast, diverse, and free library of continuing education courses – ThriveU.
  • Live, virtual interactive workshops to develop valuable leadership skills.
  • Program to teach fundamentals of running a pet hospital.
  • Earn AVMA-CVTEA Accreditation and become a Vet Tech through our fully accredited distance learning program.
  • Scholarship opportunities and tuition reimbursement.
• With many locations nationwide, you can find and move into any specialty, hospital type, or environment.

Company Culture

We celebrate and embrace the uniqueness and diversity of all team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.