Veterinary Technician & Learning and Development Coordinator

MSPCA-Angell; Boston (MA); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health, dental and life insurance

403(b) retirement plan

Tuition reimbursement

Paid holidays, sick, and vacation time

Employee discounts for pet health care

Free on-site parking

Job summary

MSPCA-Angell seeks an Inpatient Services Technician Trainer to lead the education and development of veterinary technicians and assistants within ICU, ER/Triage, and ER. This hands-on trainer will coach on the floor, support onboarding, and drive a learning-focused culture across shifts in a premier teaching hospital.

The role emphasizes teamwork, leadership, and high standards of patient care, with a focus on building competency and professional growth for all levels of staff.

Qualifications

• Experience in veterinary healthcare management or leadership preferred.
• CVT/VTS certification required in Massachusetts.
• Strong interpersonal and written/verbal communication skills.

Responsibilities

• Develop, implement, and improve training programs for technicians and assistants.
• Lead onboarding for new hires with structured training experiences.
• Provide hands-on clinical training and mentorship on the floor.
• Track skill progression using competency assessments.
• Coordinate hospital-wide training initiatives and ensure shift-to-shift consistency.

Skills

Leadership

Training & Mentoring

Clinical coaching

Onboarding

Education

Associates or better in Veterinary Technology

Job description

40 hours a week/ Rotating schedule and shifts based on service’s needs. Some weekends and holidays are required.

THE POSITION:

The Inpatient Services Technician Trainer is responsible for the training, development, and advancement of veterinary technicians and assistants within the Inpatient Services Department, including ICU, ER/Triage, and ER, Specialty Technicians.

This role serves as both a clinical leader and educator, working collaboratively with Managers, Supervisors, and Veterinary Staff to ensure all team members demonstrate strong technical skills, critical thinking, and adherence to hospital standards of care. The Trainer is a hands‑on member of the technical team, providing real‑time coaching, structured onboarding, and ongoing professional development to support staff at all levels. The Trainer plays a key role in building a learning‑focused culture, identifying skill gaps, developing training programs, and ensuring competency progression across all experience levels

If you are a Veterinary Technician Specialist or Certified Veterinary Technician who enjoys teaching and has strong leadership skills, this may be the opportunity you have been looking for to step into a training role at one of the most prestigious veterinary teaching hospitals in the country.

In this fun and highly visible role as the Inpatient Department’s Training Coach, you would:

• Partner with the Inpatient Services Manager and leadership team to develop, implement, and continuously improve training programs for technicians and assistants.
• Lead onboarding and orientation for new hires, ensuring consistent, structured, and supportive training experiences.
• Provide hands‑on clinical training and mentorship on the floor, reinforcing best practices in patient care, treatments, and workflows.
• Take primary responsibility for training new and current technical staff across all inpatient service areas.
• Provide real‑time coaching and feedback during clinical shifts to reinforce learning and skill development.
• Utilize standardized training checklists and competency assessments to track and validate skill progression.
• Lead or contribute to hospital‑wide training initiatives and technician education programs.
• Ensure consistency in training across all shifts, including direct engagement with overnight staff.

In this vital training and coaching role, we are seeking applicants who demonstrate strong interpersonal and decision making skills, who have a collaborative style and love teaching in a positive, patient and dynamic manner.

WHO WE ARE:

The Boston MSPCA‑Angell is one of the oldest and most venerable humane organizations in the world, and working in an environment that clearly delivers on its mission of advancing the health and welfare of animals adds an important dimension to our work.

COMPENSATION:

• Certified Veterinary Technicians starting $38-$40/hr
• VTS Starting at $43/hr, $10k sign on bonus for new employees hired into the ECC department!
• Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications.

We are looking for applicants with at least three years’ of experience working in veterinary healthcare management and one year experience in training. Veterinary Technician Specialist preferred, Certified Veterinary Technician (CVT) within the state of Massachusetts required. As this position requires excellent verbal and written communication skills, we require applicants to include a cover letter showcasing your writing skills.

OUR BENEFITS:

• Health, dental and life insurance
• 403(b) retirement plan
• Tuition reimbursement
• Paid holidays, sick, and vacation time
• Employee discounts for pet health care
• Free on‑site parking

If you are interested in working for an organization where your work is an important part of a respected and caring non‑profit, this may be the career change you are looking for.

Experience Preferred:

• Minimum of 3–5 years of experience in a veterinary hospital setting (ER/ICU preferred).
• Previous experience in training, mentoring, or leadership strongly preferred.
• Demonstrated ability to work in a fast‑paced, multi‑specialty or emergency/referral environment.

Education Required:

• Associates or better in Veterinary Technology

Licenses & Certifications Required:

• Certified Vet Tech

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.