Veterinary Technician Assistant - Surgery Service

Animal Emergency & Referral Center Of Minnesota; Oakdale (MN); On-site; USD 24,176 - 31,684; Full time

Job summary

Animal Emergency & Referral Center Of Minnesota is seeking a Surgery Technician Assistant to support surgical teams, help with patient handling, and maintain a clean, ready-for-surgery environment. The role emphasizes clear client communication and accurate medical record documentation, with opportunities to assist during euthanasia cases and coordinate with pharmacies.

The position requires at least 2 years in client service, strong communication, and the ability to stay calm under pressure

Qualifications

• 2+ years of client service experience.
• Strong communication and interpersonal skills.
• Excellent organizational abilities and attention to detail.
• Able to work well in a team and be proactive.

Responsibilities

• Assist surgical technicians and veterinarians throughout the day.
• Handle patient restraint and basic care.
• Maintain a clean, organized, and surgery-ready environment.
• Field phone calls and communicate with clients and updates.
• Document client interactions accurately in medical records.
• Assist with prescriptions and coordination with pharmacies.
• Provide compassionate support to clients, including during euthanasia cases.
• Step in as needed to keep the department running smoothly.

Skills

Client service

Communication

Organizational skills

Team player

Empathy

Tools

EMR

Outlook

Job description

Job Details

Job Location: Oakdale, MN 55128

Position Type: Full Time

Salary Range: $17.55 - $23.00 Hourly

Job Shift: Day

Precision. Teamwork. Purpose.

Surgery is where details matter—and where great assistants make a real difference.

Our Surgery Technician Assistants are essential to keeping cases moving, patients safe, and clients supported during some of the most important (and emotional) moments of care.

If you’re organized, steady under pressure, and love being part of a highly skilled team, this could be a great fit.

What You’ll Do

• Support surgical technicians and veterinarians throughout the day
• Assist with patient handling, restraint, and basic care
• Help maintain a clean, organized, and surgery-ready environment
• Field phone calls and assist with client communication and updates
• Document client interactions accurately in medical records
• Assist with prescriptions and coordination with pharmacies
• Provide compassionate support to clients, including during euthanasia cases
• Jump in wherever needed to keep the department running smoothly

Why Surgery at AERC?

• Be part of a highly skilled, team-driven specialty service
• Learn from experienced technicians, VTS, and specialists
• Gain exposure to advanced procedures and patient care
• Play a meaningful role in both patient outcomes and client experience
• Work in a department where organization and teamwork truly matter

Qualifications

• Someone who thrives in a structured, detail-oriented environment
• A team player who anticipates needs and jumps in to help
• Comfortable supporting both medical care and client communication
• Interested in growing within specialty or surgical veterinary medicine
• Able to stay calm, focused, and compassionate in emotional situations

What You Bring

• 2+ years of client service experience
• Strong communication and organizational skills
• Comfort with computers and data entry (EMR, Outlook, etc.)
• Basic animal handling and husbandry knowledge
• Ability to lift 40 lbs and be on your feet throughout the shift