Veterinary Shift Lead — Lead Team, Elevate Pet Care

Bfcareers; Highland Park (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Job summary

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS, ensuring effective communication with clients and staff across the hospital. This role requires at least two years of veterinary hospital experience, willingness to work weekends and evenings, and a commitment to preventive care and high-quality patient service.

You will help schedule and supervise staff, maintain standards, and uphold Banfield dress and grooming guidelines while advancing a productive,

Qualifications

• Minimum of two years of veterinary hospital experience.
• Willingness to work weekends and evenings.
• Must be 18 years or older.
• Commitment to preventive pet care and high-quality client service.

Responsibilities

• Assist and support hospital leadership to develop an efficient, productive team.
• Ensure adherence to Banfield protocols and deliver quality medical care and client service.
• Supervise the team when needed, driving associate engagement and productivity.
• Foster an environment where staff feel valued and deliver excellent pet care and client experiences.
• Provide professional, efficient client education on wellness plans, preventive care, and hospital services.

Skills

Veterinary experience

Customer service

Job description

Banfield Pet Hospital is seeking a Shift Lead to support the Practice Manager and COS, ensuring effective communication with clients and staff across the hospital. This role requires at least two years of veterinary hospital experience, willingness to work weekends and evenings, and a commitment to preventive care and high-quality patient service.

You will help schedule and supervise staff, maintain standards, and uphold Banfield dress and grooming guidelines while advancing a productive,