Veterinary Shift Lead: Drive Team Excellence

MARS Veterinary; Goldenrod CDP (FL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Continuing Education Allowance

Pet discounts

Job summary

Banfield Pet Hospital in Florida is seeking a Shift Lead to support the Practice Manager and COS, guiding the team to deliver high-quality veterinary care and exceptional client service.

You will schedule associates, ensure adherence to protocols, and educate clients about Optimum Wellness Plans while maintaining a positive, productive work environment.

Weekend and evening availability is required; minimum two years veterinary hospital experience; strong communication and leadership are essential.

Qualifications

• Two years of veterinary hospital experience.
• Able to work weekends and evenings.
• Commitment to preventive pet care and client education.

Responsibilities

• Provide exceptional client service and professional communication.
• Assist in supervising team and ensuring productivity.
• Follow Banfield protocols and dress guidelines.
• Educate clients about Optimum Wellness Plans and hospital services.
• Schedule associates and manage time off and CE.

Skills

Veterinary hospital experience

Client service mindset

Leadership/supervisory

Job description

Banfield Pet Hospital in Florida is seeking a Shift Lead to support the Practice Manager and COS, guiding the team to deliver high-quality veterinary care and exceptional client service.

You will schedule associates, ensure adherence to protocols, and educate clients about Optimum Wellness Plans while maintaining a positive, productive work environment.

Weekend and evening availability is required; minimum two years veterinary hospital experience; strong communication and leadership are essential.