Veterinary Receptionist - Warwick, RI

Warwick-Animal-Hospital; Warwick (RI); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid time off

Employee pet discounts

Uniform allowance

Six paid holidays

Professional development

Job summary

Warwick Animal Hospital in Warwick, RI is seeking a compassionate Veterinary Receptionist to be the welcoming face for clients and pets. You’ll manage front desk duties, answer multi-line phones, schedule appointments, process payments, and support the veterinary team in a busy, pet-friendly environment.

The role emphasizes customer service, organization, and teamwork, with benefits including health coverage, 401(k) matching, tuition support, paid time off, and employee discounts.

Qualifications

• Experience in a veterinary or medical reception setting.
• Strong customer service and communication skills.
• Detail-oriented and organized under pressure.
• Comfort with computers and veterinary software systems.
• Availability for evenings and weekends.

Responsibilities

• Warmly greet clients and check in patients.
• Answer multi-line phones and schedule appointments efficiently.
• Accurately enter and maintain client and patient information.
• Process payments and handle invoices.
• Communicate clearly and compassionately about services, policies, and their pets’ needs.
• Maintain a clean and welcoming front desk and lobby area.
• Assist with administrative responsibilities.
• Support the veterinary team to keep the day running smoothly.

Skills

Customer service

Communication skills

multitask & stay organized

Job description

Who we are

Warwick Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary ReceptionistStatus: Full-TimeSalary: Competitive and based on experience and skill setSchedule: 5 days per week. Rotating AM/PM shifts and every other Saturday

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses.

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts.

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance.

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program.

Do You Love Animals and People?

Are you friendly, organized, and able to keep things moving when the phones are ringing, appointments are arriving, and the day gets busy? Warwick Animal Hospital wants to meet you!

We’re looking for a compassionate and dependable Veterinary Receptionist to be the welcoming face and calming voice our clients can count on. As one of the first points of contact—both in person and over the phone—you’ll play an important role in creating a positive experience for every client and patient who comes through our doors.

At Warwick Animal Hospital, we believe in a “better together” philosophy. We appreciate the different perspectives and strengths each team member brings to our practice and are looking for someone who wants to contribute to a supportive, collaborative veterinary team.

Why Our Veterinary Receptionists Love Working Here

• Be part of a team that believes we’re better together
• Help create a welcoming experience for pets and the people who love them
• Work in a supportive, team-focused environment
• Build meaningful relationships with veterinary clients
• Continue developing your skills through professional growth opportunities
• Work alongside teammates dedicated to exceptional client and patient care
• Bring your individual strengths and personality to a team that appreciates them

What Our Veterinary Receptionists Do

As a Veterinary Receptionist, you’ll help keep the front desk organized and ensure clients feel supported from their first phone call through the end of their visit. You’ll:

• Warmly greet clients and check in patients
• Answer multi-line phones and schedule appointments efficiently
• Accurately enter and maintain client and patient information
• Process payments and handle invoices
• Communicate clearly and compassionately with clients regarding services, policies, and their pets’ needs
• Maintain a clean and welcoming front desk and lobby area
• Assist with administrative responsibilities
• Support the veterinary team as needed to help keep the day running smoothly

What You’ll Bring

We’re looking for someone who combines strong customer service skills with organization, dependability, and a genuine love for animals. You’ll bring:

• Prior experience in a veterinary or medical reception setting
• Strong customer service and communication skills
• A dependable and detail-oriented approach
• The ability to multitask and stay organized under pressure
• A genuine love for animals and a desire to support the people who care for them
• Comfort working with computers and learning veterinary software systems
• Availability to work some evening and weekend shifts
• A professional and compassionate approach to client communication
• A collaborative attitude and willingness to support your teammates

The Extras You’ll Actually Feel

Being a veterinary receptionist means being there for clients during everything from exciting new-puppy and new-kitten visits to stressful moments when they need a calm, helpful person on the other end of the phone.

At Warwick Animal Hospital, you’ll have the opportunity to use your customer service strengths in a role that makes a meaningful difference for clients, patients, and your teammates.

You’ll also join a workplace built around a simple idea: better together. Your skills, perspective, and contributions matter, and you’ll have opportunities to continue learning and growing as part of the team.

Benefits You Can’t Beat

Benefit eligibility may vary based on full-time or part-time status. Benefits designated as full-time only are subject to eligibility requirements.

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re a friendly, organized, and compassionate professional who loves helping both animals and people, Warwick Animal Hospital could be the place for you.

Bring your customer service skills, attention to detail, and ability to keep your cool when the front desk gets busy. We’ll provide a supportive team environment where you can continue learning, growing, and making a difference.

Diversity, equity, inclusion, and belonging are core values at Warwick Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.