Veterinary Receptionist - Fairfax, VA

Merrifield Animal Hospital; Merrifield (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Paid parental leave

PTO

Job summary

Merrifield Animal Hospital in Merrifield, VA is seeking a Veterinary Receptionist to greet clients and pets, manage scheduling, and process payments. This full-time role emphasizes client education, accurate record-keeping, and a welcoming front-desk presence within a collaborative team.

The position offers flexible scheduling with rotating Saturday shifts and a comprehensive benefits package, including medical coverage, 401(k) matching, tuition support, and employee discounts for pets and

Qualifications

• A passion for animal welfare and the human-animal bond.
• Strong client service mindset and a focus on education.
• Excellent communication and organizational abilities.

Responsibilities

• Greet clients and their pets warmly.
• Answer phones and respond to client questions.
• Schedule appointments and check clients in and out.
• Process payments accurately.
• Educate clients on preventive care and next steps for their pets.
• Maintain accurate client and patient records.
• Support a positive, team-first experience for clients and coworkers.

Skills

Customer service

Communication

Organizational skills

Teamwork

Empathy

Multitasking

Job description

Who we are:

Merrifield Animal Hospital is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-Time

Salary: Negotiable and based on experience

Schedule: Flexible scheduling with rotating Saturday shifts

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Do you love the silliness of a kitten and the gentle snuggles of a senior dog?

Are you passionate about animal welfare and nurturing the human-animal bond? Do you believe client education is the key to helping pets live happy, healthy lives? If so, Merrifield Animal Hospital wants you on its team!

We’re a well-established practice committed to unparalleled patient care and exceptional customer service, and we’re looking for a Veterinary Receptionist superstar. We’re more than a group of compassionate veterinary professionals. We’re a supportive team with a “better together” philosophy, and we cross-train and educate our staff so everyone can find a growth path.

Why You’ll Love It Here

• Flexible scheduling. A healthy work-life balance, with rotating Saturdays and lunch breaks on the reg.
• A path to grow. As a Veterinary Receptionist here, you’ll be cross-trained and supported as you find your growth path.
• Better together. A supportive team where appreciating each other is more than a motivational poster on the wall.
• A culture that celebrates you. Every Veterinary Receptionist here is celebrated for their unique awesomeness.
• Little extras. A breakroom always stocked with snacks, plus occasional coffee runs, ice cream parties, and meals on us.

What You’ll Do

• Greet clients and their pets warmly
• Answer phones and respond to client questions
• Schedule appointments and check clients in and out
• Process payments accurately
• Educate clients on preventive care and next steps for their pets
• Maintain accurate client and patient records
• Support a positive, team-first experience for clients and coworkers

What You’ll Bring

• A passion for animal welfare and the human-animal bond
• A belief in client education and excellent customer service
• Strong communication and organizational skills
• A positive, supportive attitude and a belief that great results come from teamwork and mutual respect
• A tolerance for puppy kisses and kitty headbutts
• Availability for rotating Saturday shifts
• Ability to stand or sit for extended periods

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Diversity, equity, and inclusion are core values of Merrifield Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.