Compassionate Veterinary Receptionist - Front Desk Pro

Warwick-Animal-Hospital; Warwick (RI); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid time off

Employee pet discounts

Uniform allowance

Six paid holidays

Professional development

Job summary

Warwick Animal Hospital in Warwick, RI is seeking a compassionate Veterinary Receptionist to be the welcoming face for clients and pets. You’ll manage front desk duties, answer multi-line phones, schedule appointments, process payments, and support the veterinary team in a busy, pet-friendly environment.

The role emphasizes customer service, organization, and teamwork, with benefits including health coverage, 401(k) matching, tuition support, paid time off, and employee discounts.

Qualifications

• Experience in a veterinary or medical reception setting.
• Strong customer service and communication skills.
• Detail-oriented and organized under pressure.
• Comfort with computers and veterinary software systems.
• Availability for evenings and weekends.

Responsibilities

• Warmly greet clients and check in patients.
• Answer multi-line phones and schedule appointments efficiently.
• Accurately enter and maintain client and patient information.
• Process payments and handle invoices.
• Communicate clearly and compassionately about services, policies, and their pets’ needs.
• Maintain a clean and welcoming front desk and lobby area.
• Assist with administrative responsibilities.
• Support the veterinary team to keep the day running smoothly.

Skills

Customer service

Communication skills

multitask & stay organized

Job description

Warwick Animal Hospital in Warwick, RI is seeking a compassionate Veterinary Receptionist to be the welcoming face for clients and pets. You’ll manage front desk duties, answer multi-line phones, schedule appointments, process payments, and support the veterinary team in a busy, pet-friendly environment.

The role emphasizes customer service, organization, and teamwork, with benefits including health coverage, 401(k) matching, tuition support, paid time off, and employee discounts.