Veterinary Receptionist - Tyler, TX

South Tyler Animal Clinic; Tyler (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid time off

Pet discounts

Uniform allowance

Professional development

Six paid holidays

Employee assistance program

Job summary

South Tyler Animal Clinic in Tyler, TX is seeking a friendly Veterinary Receptionist to welcome clients and their pets and manage front-desk duties. You’ll handle phones, greet clients, provide service estimates, and support the medical team with smooth check-ins.

The position offers full-time hours with a flexible, weekday schedule and comprehensive benefits in a well-established small-animal practice focused on dogs and cats.

Qualifications

• Customer service experience; veterinary front desk or reception experience is a plus but not required.
• Love for animals and the people who care for them.
• Outgoing, personable communication skills, in person and over the phone.
• Strong attention to detail and organizational skills.
• A calm approach under pressure and the ability to prioritize in a fast-paced environment.
• A team-first attitude and a willingness to learn.

Responsibilities

• Welcome every client with a warm, positive greeting and make each visit feel personal.
• Answer phones, take messages, and respond to basic client questions.
• Explain our services and the species we treat, recommend services, and provide estimates.
• Tell routine cases apart from emergencies, and alert the medical team right away when a patient needs urgent attention.
• Share basic information about infectious and common zoonotic diseases, including how to prevent them and reduce or eliminate transmission.
• Keep medical records accurate and organized.
• Escort clients and patients to exam rooms.
• Keep the front desk running smoothly on busy days.

Skills

Customer service

Veterinary front desk

Job description

Who we are

South Tyler Animal Clinic is Hiring a Veterinary Receptionist!

Position Details

Role: Veterinary Receptionist

Status: Full-time

Salary: Negotiable and based on experience

Schedule: Flexible 5-day workweek with no nights, weekends, or holidays!

Benefits Highlights

Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses

Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts

Professional Growth & Recognition: Quarterly team bonuses, professional development opportunities, continuing education allowance, and uniform allowance

Lifestyle Perks You’ll Appreciate: Six paid holidays, an Employee Assistance Program, and an employee discount program

Are you a people person who’s ready to be the friendly face that welcomes every client and pet through our door?

South Tyler Animal Clinic is looking for an animal lover to join our family! We’re a 2-doctor small animal practice with a well-established support team that gives excellent care to dogs and cats of all sizes.

As our Veterinary Receptionist, you’ll join our Client Service Representatives as the face of our practice. You’ll use your customer service skills and your love for people and their pets to make every visit a great one. If you’re outgoing, personable, hardworking, and detail-oriented, this is a great place to grow.

Why Our Veterinary Receptionists Love It Here

• A workplace that’s both inspiring and fun, where every day brings something new
• Professional coworkers who feel more like an extended family and care about helping you reach your goals
• A well-established, 2-doctor practice where every Veterinary Receptionist is valued as a key part of the patient care team
• Real room to grow, with experience that can move you along your chosen career path in veterinary medicine
• A steady variety of dogs and cats of all sizes, so no two days look the same

What Our Veterinary Receptionists Do

• Welcome every client with a warm, positive greeting and make each visit feel personal
• Answer phones, take messages, and respond to basic client questions

• Explain our services and the species we treat, recommend services, and provide estimates
• Tell routine cases apart from emergencies, and alert the medical team right away when a patient needs urgent attention
• Share basic information about infectious and common zoonotic diseases, including how to prevent them and reduce or eliminate transmission
• Keep medical records accurate and organized
• Escort clients and patients to exam rooms
• Keep the front desk running smoothly on busy days

What You’ll Bring

• Customer service experience; veterinary front desk or reception experience is a plus but not required
• A love for animals and the people who care for them
• Outgoing, personable communication skills, in person and over the phone
• Strong attention to detail and organizational skills
• A calm approach under pressure and the ability to prioritize in a fast-paced environment
• A team-first attitude and a willingness to learn
• Comfort working around dogs and cats of all sizes
• Ability to stand for extended periods and help escort patients as needed

Benefits You Can’t Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free or discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re ready to be the friendly first impression for our clients and their pets, we’d love to meet our next Veterinary Receptionist. Learn more about us at www.southtyleranimalclinic.com or find us on Facebook!

Diversity, equity, and inclusion are core values of South Tyler Animal Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.