Veterinary Receptionist

Alliance Animal Health; Alice (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time for ALL Em

Paid Bereavement Program

Paid Parental Leave Program

Competitive Compensation

Continuing Education Allowance

Tuition Reimbursement Program

Referral Bonus Program

Pet discounts

Holiday Pay

Uniform Allowance

Bonuses

Job summary

Wilkinson Veterinary Clinic in South Texas is seeking a friendly receptionist for a busy mixed-animal practice serving dogs, cats, horses, cattle, exotics and more. You will greet clients, triage concerns, schedule visits and handle payments, while delivering compassionate client service.

The role offers hands-on mentorship, ongoing training and opportunities to grow within a collaborative team with a focus on exceptional patient care.

Qualifications

• 1 year veterinary receptionist experience preferred.
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator.
• Highly organized and possess computer skills.
• Self-starter with the desire to advance knowledge and skillset.

Responsibilities

• Greet clients and patients, triage concerns, answer calls or emails, and direct to the appropriate party.
• Schedule appointments to maximize efficiency and daily flow.
• Check in and check out clients and process payments.
• Provide friendly emotional support to clients during times of need.

Skills

Compassionate

Calm demeanor

Team player

Multi-tasker

Strong communicator

Highly organized

Computer skills

Self-starter

Job description

At Wilkinson Veterinary Clinic, we've been delivering exceptional veterinary care to South Texas for more than 30 years. With locations in Premont and Alice, TX, our busy mixed-animal practice cares for everything from dogs and cats to horses, cattle, small ruminants, exotics, and more - offering a diverse caseload and endless learning opportunities.

Our four-doctor team is supported by more than 30 dedicated professionals in a collaborative, family-oriented culture built on respect, accountability, and exceptional patient care. We combine advanced medicine with small-town values, utilizing state-of-the-art technology including digital radiology, surgery, dentistry, laser therapy, reproductive services, stem cell therapy, and more.

If you're looking for a supportive team, hands-on mentorship, and the opportunity to make a real impact while enjoying the South Texas lifestyle, we'd love to have you join us!

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.