Vet Receptionist - Friendly Front Desk with Growth Benefits

South Tyler Animal Clinic; Tyler (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Referral bonuses

Health insurance

Paid time off

Pet discounts

Uniform allowance

Professional development

Six paid holidays

Employee assistance program

Job summary

South Tyler Animal Clinic in Tyler, TX is seeking a friendly Veterinary Receptionist to welcome clients and their pets and manage front-desk duties. You’ll handle phones, greet clients, provide service estimates, and support the medical team with smooth check-ins.

The position offers full-time hours with a flexible, weekday schedule and comprehensive benefits in a well-established small-animal practice focused on dogs and cats.

Qualifications

• Customer service experience; veterinary front desk or reception experience is a plus but not required.
• Love for animals and the people who care for them.
• Outgoing, personable communication skills, in person and over the phone.
• Strong attention to detail and organizational skills.
• A calm approach under pressure and the ability to prioritize in a fast-paced environment.
• A team-first attitude and a willingness to learn.

Responsibilities

• Welcome every client with a warm, positive greeting and make each visit feel personal.
• Answer phones, take messages, and respond to basic client questions.
• Explain our services and the species we treat, recommend services, and provide estimates.
• Tell routine cases apart from emergencies, and alert the medical team right away when a patient needs urgent attention.
• Share basic information about infectious and common zoonotic diseases, including how to prevent them and reduce or eliminate transmission.
• Keep medical records accurate and organized.
• Escort clients and patients to exam rooms.
• Keep the front desk running smoothly on busy days.

Skills

Customer service

Veterinary front desk

Job description

South Tyler Animal Clinic in Tyler, TX is seeking a friendly Veterinary Receptionist to welcome clients and their pets and manage front-desk duties. You’ll handle phones, greet clients, provide service estimates, and support the medical team with smooth check-ins.

The position offers full-time hours with a flexible, weekday schedule and comprehensive benefits in a well-established small-animal practice focused on dogs and cats.