Veterinary Receptionist - Stow, OH

Primarypetcare; Stow (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Tuition support

Comprehensive medical, dental, and vision coverage

Paid time off

Employee discounts

Job summary

Primary Pet Care is seeking an experienced Veterinary Receptionist in Stow, Ohio. In this full-time role, you will greet clients, manage appointments, and ensure a professional atmosphere while providing exceptional service to all clients and pets.

The ideal candidate will bring strong customer service skills and previous veterinary experience. Enjoy competitive pay, benefits, and a supportive work environment dedicated to pet care.

Qualifications

• Previous veterinary receptionist experience is required.
• Experience with veterinary software systems is preferred.
• Dependability, punctuality, and a team-oriented mindset.

Responsibilities

• Greet clients and patients with professionalism and compassion.
• Answer multi-line phones and schedule appointments efficiently.
• Process payments and maintain accurate records.

Skills

Strong communication

Customer service skills

Ability to multitask

Veterinary receptionist experience

Tools

Veterinary software systems

Job description

Primary Pet Care is Hiring a Veterinary Receptionist!

• Role: Experienced Veterinary Receptionist
• Status: Full-time
• Salary: Negotiable and based on experience
• Schedule: 4-day schedule. 8 am - 6 pm Monday/Wednesday/Thursday, 8 am- 4 pm Friday. Flexible within reason

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options, up to three weeks of paid parental leave, generous PTO, and employee discounts
• Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance
• Lifestyle Perks You’ll Appreciate: Six paid holidays, and an Employee Assistance Program

Primary Pet Care is a compassionate, fast-paced veterinary practice dedicated to providing exceptional care to our patients and outstanding service to their owners. We are currently seeking an experienced Veterinary Receptionist to join our team and help create a welcoming, professional experience for every client and patient who walks through our doors.

Why Our Veterinary Receptionists Love Primary Pet Care

• Supportive and team-oriented environment
• Meaningful work helping pets and the people who love them
• Opportunities for professional growth and continuing education
• Fast-paced days that keep work engaging and rewarding
• A compassionate culture where teamwork matters

What You’ll Do

• Greet clients and patients with professionalism and compassion
• Answer multi-line phones and schedule appointments efficiently
• Check patients in and out accurately
• Process payments and maintain accurate records
• Communicate clearly with veterinarians and support staff
• Manage prescription requests and medical records
• Maintain cleanliness and organization of the reception area
• Provide excellent customer service in a busy environment

What Our Veterinary Receptionists Bring

• Previous veterinary receptionist experience required
• Experience with veterinary software systems preferred
• Strong communication and customer service skills
• Ability to multitask and remain calm under pressure
• Dependability, punctuality, and a team-oriented mindset
• A passion for helping pets and supporting clients with compassion

The Extras You’ll Actually Feel

• Supportive team environment
• Opportunities for growth and continuing education
• A positive workplace culture focused on collaboration and respect
• The opportunity to make a real difference for pets and their families

Benefits You Can’t Beat

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you’re an experienced veterinary receptionist looking for a supportive, fast-paced practice where your skills and compassion are valued, we’d love to hear from you. Apply today to join the team at Primary Pet Care!

Diversity, equity, and inclusion are core values at Primary Pet Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.