Veterinary Receptionist - Relief

AAVMP; Glendale, Northern (AZ, KY); Hybrid; USD 20,664,000 - 30,307,000; Full time

Job summary

BluePearl is seeking an experienced Client Service Coordinator for an overnight relief capacity in Glendale, AZ. You will greet clients, check in patients, and manage front desk flow while supporting emergency and specialty teams.

The role emphasizes high-level receptionist duties, empathy, and clear communication with medical staff. Candidates should be able to work independently in a fast-paced environment.

Qualifications

• Previous/current veterinary receptionist experience required.
• Fast-paced, high-emotion emergency environment.
• Strong communication skills and professional, compassionate presence.
• Reliable, responsible, able to work independently.
• Detail-oriented with multitasking and computer skills.

Responsibilities

• Provide high-level reception support in a busy emergency and specialty hospital.
• Greet clients, check in patients, and manage front desk flow during overnight hours.
• Answer phones and support client communication with professionalism and empathy.
• Assist with estimates, invoices, and financial discussions.
• Communicate clearly with medical teams to support patient care and workflow.
• Maintain accurate documentation and front desk processes during high-stress periods.
• Help create a calm, organized, and supportive experience for clients during urgent situations.

Skills

Veterinary receptionist experience

Customer service

Communication skills

Multitasking

Computer skills

Calm under pressure

Tools

Practice management software

Job description

Relief Veterinary Receptionist - Overnight - Glendale, AZ

We are seeking an experienced Client Service Coordinator (CSC) to join our team in a Relief Capacity.

What You'll Do

• Provide high-level reception support in a busy emergency and specialty hospital
• Greet clients, check in patients, and manage front desk flow during overnight hours
• Answer phones and support client communication with professionalism and empathy
• Assist with estimates, invoices, and financial discussions
• Communicate clearly with medical teams to support patient care and workflow
• Maintain accurate documentation and front desk processes during high-stress periods
• Help create a calm, organized, and supportive experience for clients during urgent situations

What We're Looking For

• Previous/current veterinary receptionist experience required
• Comfortable working in a fast-paced, high-emotion emergency environment
• Strong communication skills and a professional, compassionate presence
• Reliable, responsible, and able to work independently
• Detail-oriented with strong multitasking and computer skills
• Positive, energetic, and willing to jump in where needed

Why This Role Matters

CSRs play a vital role in supporting clients and medical teams during some of the most critical and emotional moments in a pet's life. This role offers the chance to make an immediate impact, gain additional specialty and emergency experience, and potentially continue with the hospital in a flexible capacity.

This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.