Overnight Emergency Vet Receptionist (Relief)

AAVMP; Glendale, Northern (AZ, KY); Hybrid; USD 20,664,000 - 30,307,000; Full time

Job summary

BluePearl is seeking an experienced Client Service Coordinator for an overnight relief capacity in Glendale, AZ. You will greet clients, check in patients, and manage front desk flow while supporting emergency and specialty teams.

The role emphasizes high-level receptionist duties, empathy, and clear communication with medical staff. Candidates should be able to work independently in a fast-paced environment.

Qualifications

• Previous/current veterinary receptionist experience required.
• Fast-paced, high-emotion emergency environment.
• Strong communication skills and professional, compassionate presence.
• Reliable, responsible, able to work independently.
• Detail-oriented with multitasking and computer skills.

Responsibilities

• Provide high-level reception support in a busy emergency and specialty hospital.
• Greet clients, check in patients, and manage front desk flow during overnight hours.
• Answer phones and support client communication with professionalism and empathy.
• Assist with estimates, invoices, and financial discussions.
• Communicate clearly with medical teams to support patient care and workflow.
• Maintain accurate documentation and front desk processes during high-stress periods.
• Help create a calm, organized, and supportive experience for clients during urgent situations.

Skills

Veterinary receptionist experience

Customer service

Communication skills

Multitasking

Computer skills

Calm under pressure

Tools

Practice management software

Job description

BluePearl is seeking an experienced Client Service Coordinator for an overnight relief capacity in Glendale, AZ. You will greet clients, check in patients, and manage front desk flow while supporting emergency and specialty teams.

The role emphasizes high-level receptionist duties, empathy, and clear communication with medical staff. Candidates should be able to work independently in a fast-paced environment.