Veterinary Receptionist, Overnight

Ethos Veterinary Health; Plainview (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Hands-on training & mentorship

Continuing Education & Uniform Allow. 

Licenses reimbursement

VTNE study group

401(k) with employer match

Medical, Dental, Vision + HSA/FSA

Job summary

Long Island Veterinary Specialists (LIVS) in Plainview, NY, is seeking a Veterinary Receptionist for overnight coverage. You’ll be the first contact for clients, delivering professional, compassionate service while coordinating admissions, updates, and scheduling in a fast-paced specialty and emergency hospital.

The role emphasizes client communication, problem solving, and teamwork. Prior veterinary front desk experience is helpful; fluent English is required.

Qualifications

• Previous customer service experience preferred.
• Veterinary hospital experience is a plus, but not required.
• Strong communication and interpersonal skills.
• Fluent English speaking and reading skills required.

Responsibilities

• Welcome clients and provide professional, compassionate customer service
• Coordinate patient admissions, discharges, and client updates
• Answer phone calls and assist clients with questions and scheduling needs
• Support medication refill requests and client communication
• Review invoices and assist with payment processing
• Maintain organization and accuracy in a fast-paced specialty and emergency veterinary hospital
• Partner with medical teams to ensure clients feel informed and supported throughout their pet’s care

Skills

Customer service

Communication

Multitasking

English proficiency

Job description

Veterinary Receptionist, Overnight | Starting at $20+/hour
Location: Plainview, NY
Schedule: Full-Time | Three 12-hr Overnight Shifts | 7p – 7a
Compensation: Starting at $20+/hour, commensurate with knowledge and experience

Long Island Veterinary Specialists (LIVS) is hiring a Veterinary Receptionist to join our specialty and emergency animal hospital in Plainview, NY. This role is ideal for someone who enjoys client communication, problem-solving, and supporting pets and their families in a fast-paced veterinary environment.

As the first point of contact for our clients, you’ll help create a welcoming experience while working alongside a compassionate team dedicated to exceptional patient and client care.

Compensation

• Starting at $18+/hour
• Compensation will be based on knowledge and experience
  Full-Time Benefits
• Hands-on training & mentorship
• Continuing Education & Uniform Allowance + Free VetBloom access (RACE-approved CE)
• CVT/LVT/RVT license reimbursement
• RECOVER Training for advanced CPR skills
• Veterinary Technician Education Sponsorships + VTNE reimbursement + VTS Support
• 16-Week VTNE Study Group
• Professional Development Assistance
• Starting 2 weeks PTO + 7 days sick/personal time + Paid Holidays
• Employee Referral Bonuses + Employee Pet Discount
• Access exclusive financial benefits to help you save on student loans, mortgages, and personal loans
• NVA Pet Resort Discount + Pet Insurance Discount
• Medical, Dental, Vision + HSA/FSA Options
• Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident + Hospital Indemnity
• 401(k) with employer match
• Employee Assistance Program
  Schedule
• Three 12-hr Overnight Shifts, 7p – 7a
  Responsibilities
• Welcome clients and provide professional, compassionate customer service
• Coordinate patient admissions, discharges, and client updates
• Answer phone calls and assist clients with questions and scheduling needs
• Support medication refill requests and client communication
• Review invoices and assist with payment processing
• Maintain organization and accuracy in a fast-paced specialty and emergency veterinary hospital
• Partner with medical teams to ensure clients feel informed and supported throughout their pet’s care
  Qualifications
• Previous customer service experience preferred
• Veterinary hospital experience is a plus, but not required
• Strong communication and interpersonal skills
• Ability to multitask while maintaining attention to detail
• Comfortable working in a busy, team-oriented environment
• Reliable, organized, and passionate about helping people and animals
• Fluent English speaking and reading skills required
  About the Hospital
  For more than 25 years, Long Island Veterinary Specialists has been a trusted AAHA-accredited specialty and emergency veterinary hospital serving Long Island and the greater metropolitan area. Our team of more than 160 dedicated professionals provides advanced specialty and emergency care while remaining committed to our mission: “Pro Bono Animalium Hominumque” — For the good of animals and humans.

Our hospital combines advanced medical technology with a collaborative, supportive culture where team members are encouraged to learn, grow, and make a meaningful impact every day. Whether you’re starting your veterinary career or looking to expand your experience in specialty medicine, LIVS offers an environment where you can develop your skills alongside experienced veterinary professionals.

Surrounding Areas
Located in Plainview, NY, LIVS attracts talented veterinary professionals from throughout Long Island and the surrounding region, including:

• Hicksville, NY & Bethpage, NY
• Syosset, NY & Melville, NY
• Farmingdale, NY & Huntington, NY
• Jericho, NY & Westbury, NY
• Garden City, NY & Massapequa, NY
• Levittown, NY & Commack, NY
• Deer Park, NY & East Meadow, NY
• Huntington Station, NY

Considering Relocating?
Great talent can come from anywhere, and we welcome candidates who are considering a move. Whether you’re relocating from another city, another state, or across the country, our Talent Acquisition team is here to support you throughout the hiring process and answer questions about the role, the hospital, and the surrounding community.

About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street. You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Join Us
At Ethos, this isn’t just a job, it’s an opportunity to practice medicine at the highest level and help shape the future of veterinary care.

Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.