Veterinary Receptionist - Growth, Team Support, Compassion

Lake Forest Animal Clinic; Lake Forest (CA); On-site; USD 36,000 - 48,000; Full time

Job summary

Lake Forest Animal Clinic in Lake Forest, California is seeking an experienced veterinary receptionist who thrives in a fast-paced, friendly team. You will manage a multi-line phone system, greet clients with a warm attitude, and ensure every interaction reflects our commitment to compassionate care.

You will maintain accurate medical records, coordinate appointment schedules, process payments, and educate clients on preventive care and hospital services.

Qualifications

• Strong commitment to customer service and animal well-being.
• Excellent communication and interpersonal skills for a busy front desk.
• Highly organized with ability to multitask in a fast-paced environment.
• Collaborative, team-first mindset with flexibility to work weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle payments.
• Educate clients on preventative care and hospital services for optimal pet health.
• Provide a calming, empathetic presence and treat each pet with care and respect.

Skills

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Lake Forest Animal Clinic in Lake Forest, California is seeking an experienced veterinary receptionist who thrives in a fast-paced, friendly team. You will manage a multi-line phone system, greet clients with a warm attitude, and ensure every interaction reflects our commitment to compassionate care.

You will maintain accurate medical records, coordinate appointment schedules, process payments, and educate clients on preventive care and hospital services.