Veterinary Receptionist: Growth, Support & Impact

Wil o paw; Michigan; On-site; USD 21,000 - 28,000; Full time

Job summary

Wil-O-Paw Animal Hospital in Coloma Charter Township, MI, AAHA Accredited, invites you to join a supportive medical community focused on high-quality small animal care. As a receptionist, you will be the first friendly face patients see and the vital link coordinating appointments, records, and client communications to ensure smooth, compassionate patient care.

We offer mentorship, access to continuing education within a network of hospitals, and opportunities for growth into leadership roles as

Qualifications

• Experience in customer service or front desk roles.
• Excellent communication and multitasking abilities.
• Comfort with handling cash and scheduling tasks.

Responsibilities

• Answer multi-line phone system and greet clients.
• Manage appointments, medical records, and billing.
• Coordinate with veterinary team to support patient care.
• Provide compassionate client education.

Skills

Customer service

Phone etiquette

Communication

Organizational skills

Team player

Tools

Veterinary software

Job description

Wil-O-Paw Animal Hospital in Coloma Charter Township, MI, AAHA Accredited, invites you to join a supportive medical community focused on high-quality small animal care. As a receptionist, you will be the first friendly face patients see and the vital link coordinating appointments, records, and client communications to ensure smooth, compassionate patient care.

We offer mentorship, access to continuing education within a network of hospitals, and opportunities for growth into leadership roles as