Compassionate Veterinary Receptionist — Growth & Benefits

Ottawa Animal West; Holland (MI); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

401k retirement

Life Insurance

Disability coverage

Discounted veterinary care

Teladoc access

Zusammenfassung

Ottawa Animal Hospital East in Holland, Michigan is seeking a Receptionist to be the friendly face of our AAHA-accredited practice. You will greet clients, answer calls, and coordinate scheduling with empathy and professionalism.

You will manage medical records and transactions, support a collaborative team, and help ensure seamless patient care. A passion for animals and strong communication are essential for success in our busy hospital.

Qualifikationen

• Excellent customer service and compassion for animals.
• Strong communication under stress with positive attitude.
• Organizational skills to multitask in a fast-paced environment.
• Team-oriented with ability to work independently.
• Flexible schedule including some weekends/holidays.

Aufgaben

• Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Seamless care coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for pet health: educate clients on preventative care and other hospital services.
• Embody compassion and empathy: be a calming presence for clients and treat each pet as your own.

Kenntnisse

Customer service

Communication

Organizational skills

Teamwork

Veterinary software

Jobbeschreibung

Ottawa Animal Hospital East in Holland, Michigan is seeking a Receptionist to be the friendly face of our AAHA-accredited practice. You will greet clients, answer calls, and coordinate scheduling with empathy and professionalism.

You will manage medical records and transactions, support a collaborative team, and help ensure seamless patient care. A passion for animals and strong communication are essential for success in our busy hospital.