Veterinary Receptionist: Growth & Compassion at AAHA Clinic

Ark Animal Hospital, LLC; Pace, Northern (FL, KY); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Employee Assistance Program (EAP)

Discounted veterinary care

Job summary

Ark Animal Hospital, LLC in Pace, FL is seeking a friendly Receptionist to be the director of first impressions, manage a multi-line phone system, greet clients, and support a compassionate care team. You will coordinate appointments, handle payments, maintain medical records, and educate clients on preventative care, while caring for each pet as if it were your own.

We offer benefits including medical/dental/vision insurance, 401k, EAP, and employee discounts; strong growth opportunities

Qualifications

• Demonstrated passion for excellent customer service.
• Strong communication skills for high-stress situations.
• Great organizational skills and multitasking ability.
• Collaborative mindset and ability to work independently as needed.
• Experience with veterinary software preferred; schedule includes some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain records, schedule appointments, handle payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calming presence for clients and pets.

Skills

Customer service

Communication

Organization

Team player

Vet software experience

Tools

Vet software

Job description

Ark Animal Hospital, LLC in Pace, FL is seeking a friendly Receptionist to be the director of first impressions, manage a multi-line phone system, greet clients, and support a compassionate care team. You will coordinate appointments, handle payments, maintain medical records, and educate clients on preventative care, while caring for each pet as if it were your own.

We offer benefits including medical/dental/vision insurance, 401k, EAP, and employee discounts; strong growth opportunities