Veterinary Receptionist — Growth & Benefits

Gentle Care Animal Hospital; Lawrence (KS); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Reimbursement

Referral Bonus Program

Pet discounts

Job summary

Gentle Care Animal Hospital in Lawrence, KS is seeking a Veterinary Receptionist to join our team. You will welcome clients, manage calls and emails, schedule appointments, and handle front-desk transactions with empathy and professionalism.

Ideal candidates have 1+ year of receptionist or veterinary experience, strong communication skills, and a team-oriented mindset. We offer a supportive environment and opportunities for growth in veterinary medicine.

Qualifications

• At least one year of receptionist or veterinary experience preferred.
• A compassionate, calm, and professional approach to client service.
• Strong communication skills and the ability to multitask in a busy environment.
• Excellent organizational skills and computer proficiency.
• A team-oriented attitude and a willingness to support coworkers.
• A self-starter mindset with a desire to learn and grow in veterinary medicine.

Responsibilities

• Welcome clients and patients warmly while maintaining a clean, professional, and inviting reception area.
• Answer phone calls and emails, respond to questions, and direct concerns to the appropriate team member.
• Schedule veterinary appointments efficiently to support patient needs and daily hospital flow.
• Check clients in and out, process payments, and complete front-desk transactions accurately.
• Listen to client concerns and provide compassionate, discreet emotional support during stressful or difficult situations.
• Recognize urgent concerns and promptly communicate with the veterinary team when a patient may need immediate attention.
• Help clients navigate their veterinary visits and connect them with the appropriate team members for questions about care and treatment.
• Collaborate with veterinarians, veterinary technicians, and veterinary assistants to support clear communication and exceptional service.

Skills

Reception experience

Compassionate service

Multitasking

Organization

Communication skills

Team player

Self-starter

Education

None

Tools

Computer proficiency

Job description

Gentle Care Animal Hospital in Lawrence, KS is seeking a Veterinary Receptionist to join our team. You will welcome clients, manage calls and emails, schedule appointments, and handle front-desk transactions with empathy and professionalism.

Ideal candidates have 1+ year of receptionist or veterinary experience, strong communication skills, and a team-oriented mindset. We offer a supportive environment and opportunities for growth in veterinary medicine.