Veterinary Receptionist - Fort Collins, CO

Aspengrovevet; Fort Collins (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Veterinary Receptionist to join their dynamic team in Fort Collins. This role involves managing client communications, coordinating appointments, and maintaining electronic medical records. Ideal candidates will thrive in a fast-paced environment, demonstrating excellent customer service skills and attention to detail. The company values employee well-being and offers a range of benefits, including flexible compensation, health insurance, and paid time off. Join a vibrant team dedicated to providing exceptional care and support to both clients and their furry companions.

Benefits

401(k) matching

Flexible Spending Account

Tuition Support Program

Health Insurance

Paid Time Off

Quarterly Team Rewards Bonus

Continuing education allowance

Employee Assistance Program

Discounted lab work for pets

Paid Holidays

Qualifications

• Ideal candidates thrive in fast-paced environments and have strong customer service skills.
• Detail-oriented individuals are preferred for managing appointments and client interactions.

Responsibilities

• Manage client needs and communication efficiently.
• Coordinate appointments and maintain electronic medical records.

Skills

Customer Service

Detail-oriented

Communication

Time Management

Education

High School Diploma

Job description

Veterinary Receptionist - Fort Collins, CO

Become a Grover at Aspen Grove Veterinary Care! Join our veterinary team as a client services representative (CSR).

The Veterinary Client Services Team is responsible for efficiently managing all client needs and communication, coordinating the veterinarians' appointment schedule and boarding/day care reservations; telephone triage (differentiating routine from emergency cases over the phone); maintenance of electronic medical records; discussing charges and payment policies with clients; processing payments; and accurately maintaining the treatment reminder system. They are also responsible for assisting with client retention and community outreach activities. Members of the Customer Service Team must also build positive, professional relationships with clients and staff members.

Ideal candidates for this position should thrive in a fast-paced veterinary environment, enjoy moving around a lot (we don't sit still!), be detail-oriented, show aptitude for customer service, and enjoy being part of a fun veterinary team environment. We require a high standard of patient care in this veterinary clinic, professionalism, and an outstanding team-player attitude.

We take employee well-being seriously and offer superior salary and great benefits to keep life going smoothly, including:

• A flexible approach to compensation that will reflect your skillset and future performance
  • Compensation: $14 - $16/hour
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
• Six paid holidays
• Employee Assistance Program
• Employee discount program

Are you our missing piece? Apply today!

Diversity, equity, and inclusion are core values of Aspen Grove Veterinary Care and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays