Client Services Specialist – Veterinary Practice (FT/PT, Flexible)

Mid North Animal Hospital; Chicago (IL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Mid North Animal Hospital in Chicago, IL, seeks a friendly Client Service Representative to greet clients, manage appointments and maintain medical records. Reporting to the Practice Manager, you will deliver an exceptional client experience while supporting daily clinic operations.

Previous veterinary office experience is preferred; weekend availability is required at times. We offer paid time off, health and retirement benefits, and opportunities for career development.

Qualifications

• Patience, empathy and a client-focused mindset are essential.
• Experience in a veterinary setting is preferred.
• Strong communication with clients and team members is required.

Responsibilities

• Leads front desk tasks and manages reception duties.
• Schedules appointments and maintains client/patient records.
• Processes payments and supports clinic workflow.
• Welcomes clients with a warm, professional demeanor.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Mid North Animal Hospital in Chicago, IL, seeks a friendly Client Service Representative to greet clients, manage appointments and maintain medical records. Reporting to the Practice Manager, you will deliver an exceptional client experience while supporting daily clinic operations.

Previous veterinary office experience is preferred; weekend availability is required at times. We offer paid time off, health and retirement benefits, and opportunities for career development.