Veterinary Receptionist - Des Moines, IA

Eastownanimalhospital; Pleasant Hill (IA); On-site; USD 30,000 - 45,000; Full time

Job summary

Eastown Animal Hospital is seeking a Veterinary Receptionist to join our dedicated team in Pleasant Hill, IA. The role involves welcoming clients, scheduling appointments, and managing customer service tasks while providing exceptional care for pets. We offer a supportive environment with various benefits including a flexible compensation structure, health insurance, and opportunities for professional growth.

Benefits

401(k) matching

Paid Time Off

Continuing education allowance

Employee discount program

Qualifications

• Excellent communication skills and a positive attitude.
• Reliable attendance and punctuality required.
• Compassionate desire for animals and their environment.

Responsibilities

• Welcome clients and pets with a positive greeting.
• Schedule patients using practice management software.
• Manage invoices, payments, and client paperwork.

Skills

Communication skills

Teamwork

Organizational skills

Computer literacy

Education

High School Degree

Tools

Microsoft Office

Job description

Veterinary Receptionist - Des Moines, IA

Eastown Animal Hospital is a small animal, general practice that has provided care to patients from Des Moines, Pleasant Hill, Runnells, Altoona, and surrounding communities for over 80 years. We have a dedicated team that provides exceptional service and care to our p atients an d clients.

Qualifications:

• Excellent communication skills and a positive attitude
• Ability to work in a fast-paced and team-centered environment
• Ability to work to work effectively both independently and as part of a team
• Willingness and ability to learn and improve from the guidance of others and be able to multi-task
• Reliable attendance and punctuality
• Compassionate desire for animals and their environment
• Computer literacy and proficient with Microsoft Office, and strong organizational skills
• High School Degree required

Responsibilities:

• Welcome all clients and pets with a positive greeting
• Answer phones, take messages, and answer client questions as appropriate
• Schedule patients using our practice management software
• Generate invoices, collect payments from clients, manage cash boxes, and make bank runs twice a week
• Manage email, general mail, client paperwork and pet medical records
• Know what services Eastown Animal Hospital provides and give estimates as appropriate
• Communicate with Veterinarians and support staff regarding client and patient needs
• Providing excellent customer service to pet owners
• Maintain a clean and organized work space

Schedule:

Weekly schedule includes a 3-day work week with 8.5-hour shifts. No evening s , no weekend s , and no on-call shifts.

We value employee wellbeing and offer great benefits, including:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• 529 Savings Plan
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
• Employee Assistance Program
• Employee discount program

We cannot wait to tell you more. Apply today!

Diversity, equity, and inclusion are core values ofEastown Animal Hospitaland Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital

Enjoy exclusive benefits for you and your furry family members.

• Discounted Products

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.