Veterinary Receptionist — Compassionate Care + Benefits

Ethos Discovery; New York (NY); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

CSR Certificate Program

Continuing Education & Uniform Allowie

CVT/LVT/RVT license reimbursement

RECOVER CPR training

VTNE sponsorship

PTO

Holiday pay

Employee Pet Discount

401(k) with employer match

Employee Assistance Program

Job summary

Capital District Veterinary Referral Hospital is seeking a full-time Veterinary Receptionist in Latham, NY. This role involves greeting clients, managing appointments, and supporting a fast-paced multi-specialty emergency hospital.

Competitive hourly pay with an overnight differential and benefits package. Strong communication, organization, and client service skills are essential for success in this position.

Qualifications

• Experience in customer service or reception is required.
• Experience in veterinary, medical, or emergency settings preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Welcome clients, patients, and visitors with professionalism and compassion
• Educate clients and referring veterinarians about hospital services and specialty departments
• Provide support and guidance to clients both in person and over the phone
• Schedule appointments efficiently within our multi-specialty referral and emergency hospital
• Manage incoming calls, emails, reminders, and follow-up communications
• Maintain accurate client and patient records within the hospital information system
• Collaborate with clinical teams to ensure a seamless client experience
• Assist with administrative and front desk operations in a fast-paced environment
• Handle sensitive situations with empathy, professionalism, and discretion

Skills

Customer service

Front desk

Reception

Communication skills

Multitasking

Job description

Capital District Veterinary Referral Hospital is seeking a full-time Veterinary Receptionist in Latham, NY. This role involves greeting clients, managing appointments, and supporting a fast-paced multi-specialty emergency hospital.

Competitive hourly pay with an overnight differential and benefits package. Strong communication, organization, and client service skills are essential for success in this position.