Veterinary Receptionist: Client Care & Wellness Advocate

Germantown Veterinary Clinic, LLC; Germantown (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement

Life Insurance

Disability coverage

EAP

Teladoc access

Discounted pet care

Job summary

Germantown Veterinary Clinic, LLC in Germantown, MD is seeking a friendly Receptionist to join our caring team. You will be the first point of contact for clients, manage phone lines, schedule appointments, and help keep our hospital running smoothly with a focus on compassionate service.

We value teamwork, reliability, and a genuine love for animals. Our benefits package includes medical, dental, vision, a 401k plan, life and disability insurance, EAP access, and pet care discounts.

Qualifications

• Customer service experience in a fast-paced setting.
• Excellent communication and multitasking abilities.
• Ability to educate clients on hospital services and preventive care.

Responsibilities

• Manage a multi-line phone system and greet clients warmly.
• Maintain accurate medical records and appointment schedules.
• Handle financial transactions and patient check-in/out.
• Promote pet wellness and hospital services with empathy.

Skills

Customer service

Communication

Multitasking

Teamwork

Empathy

Tools

Veterinary software

Job description

Germantown Veterinary Clinic, LLC in Germantown, MD is seeking a friendly Receptionist to join our caring team. You will be the first point of contact for clients, manage phone lines, schedule appointments, and help keep our hospital running smoothly with a focus on compassionate service.

We value teamwork, reliability, and a genuine love for animals. Our benefits package includes medical, dental, vision, a 401k plan, life and disability insurance, EAP access, and pet care discounts.