Pet Clinic Client Experience Specialist

Thrive Germantown; Germantown (MD); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

401(k) with employer match

Mental health resources

Paid parental leave

Pet perks

Job summary

Thrive Pet Healthcare in Germantown, MD is seeking a full-time Veterinary Client Service Representative to join our team. You’ll greet guests, coordinate appointments, answer questions, manage communications, and provide seamless support from check-in to check-out.

This role rewards a positive attitude, strong communication and organization. Two years of client service experience is preferred, veterinary experience encouraged, and pay is competitive.

Qualifications

• Minimum 2 years of Client Service experience.
• Veterinary experience strongly preferred.
• Possesses a positive work attitude.
• Self-motivated.
• Excellent communication and organization skills.

Responsibilities

• Greet clients and coordinate appointments.
• Answer questions and manage communications.
• Provide seamless support throughout each visit from check-in to check-out.

Skills

Client service

Veterinary experience

Communication

Organization

Positive attitude

Self-motivated

Job description

Thrive Pet Healthcare in Germantown, MD is seeking a full-time Veterinary Client Service Representative to join our team. You’ll greet guests, coordinate appointments, answer questions, manage communications, and provide seamless support from check-in to check-out.

This role rewards a positive attitude, strong communication and organization. Two years of client service experience is preferred, veterinary experience encouraged, and pay is competitive.