Veterinary Receptionist - Clementon, NJ
Vetcor
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Benefits offered by this job
Job summary
Clementon Animal Hospital is hiring an experienced Veterinary Receptionist to be the first point of contact for clients and their pets, ensuring a warm, professional welcome and smooth hospital operations.
The role is full-time with a flexible schedule including evenings and Saturdays, offering $18–$21 per hour based on experience, competitive benefits, and growth opportunities within the Vetcor family.
Qualifications
- Previous veterinary reception experience required.
- Experience managing a busy front desk and multi-line phone system.
- Strong understanding of veterinary appointment flow and client communication.
- Outstanding communication and interpersonal skills.
- Friendly, compassionate, and professional demeanor.
- Strong organizational, multitasking, and problem-solving abilities.
- Confidence using computers and veterinary practice management software.
- Ability to remain calm and professional in a fast-paced environment.
- Positive attitude and willingness to work as part of a collaborative team.
- Dependable attendance and strong work ethic.
- Genuine passion for helping pets and the people who love them.
Responsibilities
- Welcome clients and patients with warmth, professionalism, and compassion.
- Answer multi-line phone systems and assist clients with questions.
- Schedule and confirm appointments while maintaining an efficient hospital workflow.
- Check clients and patients in and out.
- Process payments accurately and review invoices with clients.
- Maintain accurate client and patient records.
- Communicate appointment details, hospital services, and follow-up instructions.
- Help manage a busy appointment schedule and prioritize urgent client needs.
- Maintain a clean, organized, and welcoming reception area.
- Work closely with veterinarians, technicians, assistants, and fellow receptionists to provide exceptional client service.
- Support clients with empathy during both routine visits and emotional situations.
Skills
Tools
Job description
Who We Are
Position Details
Clementon Animal Hospital is Hiring an Experienced Veterinary Receptionist!
Experienced Veterinary Receptionist
Full-time
$18 - $21 per hour based on experience
Flexible schedule with rotating evening and Saturday shifts
- Competitive pay, 401(k) matching, tuition support, and referral bonuses
- Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
- Quarterly team bonuses, continuing education allowance, professional development opportunities, and uniform allowance
- Six paid holidays, an Employee Assistance Program, and an employee discount program
Looking for an experienced Veterinary Receptionist position where you can make a difference every day while working alongside a supportive team that truly enjoys what they do? We'd love to meet you.
Clementon Animal Hospital is looking for a full-time, experienced Veterinary Receptionist to join our welcoming and professional team. As the first point of contact for our clients and their pets, you'll play an essential role in creating a positive experience while helping our hospital run smoothly and efficiently.
If you have previous veterinary reception experience, enjoy helping people, love animals, and thrive in a fast-paced environment where every day brings something new, this could be the perfect opportunity to continue growing your veterinary career.
- Friendly, collaborative team that enjoys working together
- Flexible scheduling that supports work-life balance
- Opportunities for professional growth and continuing education
- Leadership that values teamwork, communication, and compassion
- Meaningful work helping pets and the people who love them
- A positive culture that celebrates birthdays, milestones, and team accomplishments
- Supportive environment where asking for and offering help is encouraged
- Welcome clients and patients with warmth, professionalism, and compassion
- Answer multi-line phone systems and assist clients with questions
- Schedule and confirm appointments while maintaining an efficient hospital workflow
- Check clients and patients in and out
- Process payments accurately and review invoices with clients
- Maintain accurate client and patient records
- Communicate appointment details, hospital services, and follow-up instructions
- Help manage a busy appointment schedule and prioritize urgent client needs
- Maintain a clean, organized, and welcoming reception area
- Work closely with veterinarians, technicians, assistants, and fellow receptionists to provide exceptional client service
- Support clients with empathy during both routine visits and emotional situations
- Previous veterinary reception experience required
- Experience managing a busy front desk and multi-line phone system
- Strong understanding of veterinary appointment flow and client communication
- Outstanding communication and interpersonal skills
- Friendly, compassionate, and professional demeanor
- Strong organizational, multitasking, and problem-solving abilities
- Confidence using computers and veterinary practice management software
- Ability to remain calm and professional in a fast-paced environment
- Positive attitude and willingness to work as part of a collaborative team
- Dependable attendance and strong work ethic
- Genuine passion for helping pets and the people who love them
- A workplace where kindness and teamwork come first
- Mentorship and opportunities to continue learning
- A team that celebrates birthdays, anniversaries, new babies, and life's milestones
- Opportunities to build lasting relationships with clients and their pets
- Plenty of laughter throughout the day because veterinary medicine is hard work, and a great team makes all the difference
- A hospital that values both exceptional client care and employee well-being
- A flexible approach to compensation that reflects your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Diversity, equity, inclusion, and belonging are core values at Clementon Animal Hospital and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.
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