Veterinary Receptionist & Care Coordinator

Mission Pet Health; Chattanooga (TN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Pet care discount

Online discount platform

Teladoc access

Job summary

Mission Pet Health is hiring a receptionist to be the welcoming face of our East Brainerd practice in Chattanooga, TN. You will manage calls, greet clients, and assist with appointment scheduling and payments, ensuring smooth daily operations.

The role emphasizes compassionate client service, accurate record-keeping, and collaboration with a growing network of veterinary professionals. A flexible schedule including some weekends is required.

Qualifications

• Experience with veterinary software preferred.
• Flexibility to work weekends and holidays is required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a positive attitude.
• Ensure Seamless Care Coordination: maintain accurate medical records and assist with appointment scheduling and payments.
• Advocate for Pet Health: educate clients on preventative care and hospital services.
• Embody Compassion and Empathy: provide a calm, respectful presence for clients and their pets.

Skills

Customer service

Communication skills

Organizational skills

Teamwork

Flexible schedule

Tools

Veterinary software

Job description

Mission Pet Health is hiring a receptionist to be the welcoming face of our East Brainerd practice in Chattanooga, TN. You will manage calls, greet clients, and assist with appointment scheduling and payments, ensuring smooth daily operations.

The role emphasizes compassionate client service, accurate record-keeping, and collaboration with a growing network of veterinary professionals. A flexible schedule including some weekends is required.