Veterinary Receptionist Bel Air, MD

Festivalvet; Bel Air (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

An established veterinary clinic is seeking a dedicated front-desk receptionist to be the first point of contact for clients and their pets. This role is crucial in creating a welcoming atmosphere and ensuring smooth operations at the clinic. The ideal candidate will possess strong customer service skills, a calm demeanor, and a passion for animal care. With a comprehensive benefits package and a supportive work environment, this position offers an exciting opportunity to contribute to the health and well-being of furry friends and exotic animals. If you thrive in a fast-paced setting and are eager to make a difference, we encourage you to apply!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Plan

Qualifications

• Experience in a fast-paced environment with a focus on customer service.
• Ability to handle payments and schedule appointments efficiently.

Responsibilities

• Greet clients and their pets, complete appointment sign-in, and confirm details.
• Answer client calls for appointments and inquiries, ensuring a positive experience.

Skills

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Education

Experience as Veterinary Receptionist

Medical Office Assistant Experience

Job description

Festival Veterinary Clinic is hiring a full-time front-desk receptionist tobe the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our mission to serve all furry friends and exotic animals with friendly and knowledgeable care, expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Schedule:Monday through Saturday, rotating

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

About Festival Veterinary Clinic

Since 1994, we have been providing quality vet health care to Harford County, Maryland and beyond. Our dedication to our clients is evidenced by our strong commitmentto excellence. We serve all furry friends and exotic animals with friendly and knowledgeable care. Visit us at https://app2.greenhouse.io/plans/5950114002 to learn more!

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