Veterinary Receptionist: $1,000 Sign-On, No Weekends

Veterinary Practice Partners; Locust Grove (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and paid holidays

Retirement benefits

Employee discounts on veterinary care

Professional development and continued

Job summary

Lakewood Animal Hospital in Locust Grove, Virginia is seeking a full-time Veterinary Receptionist to be the first point of contact for clients and to help keep the hospital organized and efficient. The position offers a $1,000 sign-on bonus and a schedule with three to four 10-hour shifts per week, no weekends.

Compensation ranges from $17 to $20 per hour and depends on veterinary and customer service experience.

Qualifications

• Experience in veterinary reception is preferred but not required
• Excellent verbal and written communication skills are essential
• Ability to stay organized and composed in a busy environment
• Comfort with learning veterinary terminology and software
• Strong attention to detail and confidentiality
• Customer service orientation with professional boundaries

Responsibilities

• Greet clients and patients to provide a welcoming experience
• Answer high-volume calls and assist clients with questions
• Schedule appointments based on patient needs and protocols
• Check clients in and out for appointments
• Process payments and maintain accurate financial records
• Maintain accurate client/patient information in the medical record
• Manage emails, prescription requests, and other communications
• Coordinate with veterinarians and team members
• Obtain and organize medical records from other facilities
• Provide patients and clients with clear information on policies and services
• Identify urgent concerns and notify the medical team
• Maintain an organized reception area and complete administrative tasks
• Handle difficult interactions professionally and respectfully
• Balance multiple priorities with accuracy and attention to detail

Skills

Customer service

Communication skills

Teamwork

Multitasking

Professionalism

Phone etiquette

Tools

Practice-management software

Job description

Lakewood Animal Hospital in Locust Grove, Virginia is seeking a full-time Veterinary Receptionist to be the first point of contact for clients and to help keep the hospital organized and efficient. The position offers a $1,000 sign-on bonus and a schedule with three to four 10-hour shifts per week, no weekends.

Compensation ranges from $17 to $20 per hour and depends on veterinary and customer service experience.