Veterinary Receptionist | $1,000 Sign-On Bonus & Client Care

Lakewood Animal Hospital; Virginia; On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and paid holidays

Employee discounts on veterinary care

Professional development opportunities

Job summary

Lakewood Animal Hospital in Locust Grove, VA is seeking a full-time Veterinary Receptionist to join our client-focused team. This role serves as the first point of contact for clients, manages appointments, and handles payments with accuracy and empathy in a busy veterinary setting.

The ideal candidate communicates well, stays organized, and learns veterinary terminology and practice-management software quickly. A $1,000 sign-on bonus is available for qualified candidates.

Qualifications

• Experience in veterinary or medical reception preferred, or strong customer service.
• Ability to learn veterinary terminology and practice-management software.
• Excellent verbal and written communication.
• Ability to handle high-volume calls and manage multiple tasks.

Responsibilities

• Greet clients and provide professional, welcoming service.
• Answer a high volume of calls and assist clients with questions.
• Schedule appointments based on patient needs and hospital protocols.
• Check in/out clients and process payments.
• Maintain accurate client and patient records.
• Communicate with veterinarians and team members.
• Handle incoming emails and prescription requests.
• Ensure confidentiality and proper documentation.

Skills

Customer service

Verbal communication

Written communication

Teamwork

Multi-tasking

Computer skills

Tools

Practice-management software

Job description

Lakewood Animal Hospital in Locust Grove, VA is seeking a full-time Veterinary Receptionist to join our client-focused team. This role serves as the first point of contact for clients, manages appointments, and handles payments with accuracy and empathy in a busy veterinary setting.

The ideal candidate communicates well, stays organized, and learns veterinary terminology and practice-management software quickly. A $1,000 sign-on bonus is available for qualified candidates.