Veterinary Receptionist

Animal Outpatient Specialty Network; Woodland Hills (KY); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

No nights or weekends

Medical, dental, vision insurance

401(k) with match

Paid time off

Education support

Life insurance options

Free counseling and wellbeing support

Pet care discounts

Monthly bonus based on dietary sales

Job summary

The Animal Dermatology Clinic - Woodland Hills, part of Animal Outpatient Specialty Network, is seeking a friendly receptionist to support a busy veterinary specialty practice. The role focuses on client service, phone communication, appointment scheduling, and maintaining patient charts with accuracy.

You'll work in a team-oriented setting, handle payments, and support marketing and general clinic operations while upholding a professional and compassionate demeanor toward clients and their pets.

Qualifications

• Excellent client service and phone skills required.
• Strong communication and teamwork abilities.
• Organized, detail oriented and able to manage money accurately.
• Ability to multi-task in a busy veterinary setting.
• Experience in a veterinary hospital or doctor’s office is a plus.

Responsibilities

• Client service and front-desk support.
• Answer phone calls and take accurate messages.
• Book appointments and maintain charts.
• Pharmacy and retail sales responsibilities.
• Support marketing and clinic operations.
• Maintain cleanliness and housekeeping.

Skills

Excellent client service

Excellent phone skills

Computer skill

Excellent communication skills

Team oriented

Organized and detail oriented

Money handling accuracy

Sound decision making

Multi-tasking in stressful environment

Education

High school diploma

Job description

Description

Animal Outpatient Specialty Network (AOSN)

brings together leading veterinary specialty brands to serve as one of the largest veterinary specialty networks with more than 60 primary locations, numerous satellite clinics, and 100+ board-certified specialty DVMs and service lines co-located to offer clients coordinated, one-stop specialty care. AOSN is excellence-driven in clinical care, research, education, and residency training across every specialty it operates.

Animal Dermatology Clinic - Woodland Hills, part of AOSN, is seeking a Receptionist.

We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• Time away from work including no nights or weekends, a robust vacation allowance, paid holidays, sick time/mental health days, Paid Parental Leave, short- and long-term disability coverage options, and leaves of absence.
• Comprehensive benefits for medical, prescription drug, dental, vision, and Health Savings Accounts, as well as wellbeing support, including free counseling and referral services.
• Savings and retirement resources, including a 401(k) plan with safe harbor match, flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support and financial wellbeing counseling.
• Education support through certification programs and CE opportunities.
• Additional benefits for life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting, and more.
• Company provided scrubs and discounts on services and medications for employee pets.
• Monthly bonus based on clinic’s dietary sales.

ADG/AOSN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.