Veterinary Receptionist

Animal Dermatology; Los Angeles (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

No nights or weekends

Comprehensive benefits package

401(k) with safe harbor match

Education/CE opportunities

Pet services discounts

Job summary

Animal Dermatology Clinic - Woodland Hills is seeking a Receptionist to join our outpatient specialty network. The role emphasizes excellent client service, professional phone handling, and accurate appointment booking within a busy veterinary setting.

The position requires dependability, strong communication, and the ability to manage multiple tasks such as chart maintenance, pharmacy/retail transactions, and basic marketing support.

Qualifications

• Excellent client service skills.
• Excellent phone skills.
• Computer skills preferred.
• Excellent communication skills.
• Ability to work in a team oriented environment.
• Organized and detail oriented; able to take direction and handle money accurately.
• Sound decision making and ability to multi-task in a stressful environment.

Responsibilities

• Client service.
• Answer phone calls.
• Take accurate messages and book appointments.
• Maintain charts and computer records.
• Pharmacy and retail sales.
• Marketing implementation.
• Maintenance/housekeeping.
• Financial responsibilities.

Skills

Customer service

Phone communication

Computer skills

Team oriented

Organized

Detail oriented

Money handling

Decision making

Education

High school diploma or equivalent

Public-facing work experience

Veterinary clinic experience is a plus

Job description

Description

Animal Outpatient Specialty Network (AOSN) brings together leading veterinary specialty brands to serve as one of the largest veterinary specialty networks with more than 60 primary locations, numerous satellite clinics, and 100+ board-certified specialty DVMs and service lines co-located to offer clients coordinated, one-stop specialty care. AOSN is excellence-driven in clinical care, research, education, and residency training across every specialty it operates.

Animal Dermatology Clinic - Woodland Hills, part of AOSN, is seeking a Receptionist. We are looking for someone with the following qualities:

• Energetic
• Positive
• Upbeat personality
• Takes initiative
• Commitment to the needs of the clinic
• Punctual
• Willingness to teach others and share ideas
• Openness to diversity
• Adaptability to change
• Accountable
• Able to see big picture
• Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude

Requirements

Knowledge, Skills and Abilities (including but not limited to):

• Excellent client service skills
• Excellent phone skills
• Computer skill preferred
• Excellent communication skills
• Ability to work in a team oriented environment
• Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
• Possess sound decision making skills and multi-task while working in a stressful environment

Duties (including but not limited to):

• Client service
• Answer phone calls
• Take accurate messages and book appointments
• Maintain charts and computer records
• Pharmacy and retail sales
• Marketing implementation
• Maintenance/housekeeping
• Financial responsibilities

Education and Physical Requirements:

• High school diploma or equivalent required
• Must have experience working in the public (ie: restaurant, retail or service business)
• Experience in a veterinary hospital or doctor’s office is a plus
• Dependable attendance is required
• Must be able to lift 40 pounds
• The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day

Benefits:

• Time away from work including no nights or weekends, a robust vacation allowance, paid holidays, sick time/mental health days, Paid Parental Leave, short- and long-term disability coverage options, and leaves of absence.
• Comprehensive benefits for medical, prescription drug, dental, vision, and Health Savings Accounts, as well as wellbeing support, including free counseling and referral services.
• Savings and retirement resources, including a 401(k) plan with safe harbor match, flexible spending accounts, retirement readiness tools, advisor support and resources, rollover support and financial wellbeing counseling.
• Education support through certification programs and CE opportunities.
• Additional benefits for life insurance, supplemental health protection plans, legal counseling, identity theft protection, commuting, and more.
• Company provided scrubs and discounts on services and medications for employee pets.
• Monthly bonus based on clinic’s dietary sales.

ADG/AOSN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or veteran status.