Veterinary Receptionist

Acoaxet Veterinary Clinic; Westport (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Vision insurance

Employee assistance program

Life insurance

Paid time off

Job summary

Acoaxet Veterinary Clinic in Westport, MA is seeking a friendly, organized Veterinary Receptionist to greet clients and pets and keep the front desk running smoothly. You will handle appointments, phone calls, payments, and data entry while collaborating with the veterinary team.

Prior veterinary software experience is preferred, but training is available. This full-time role offers comprehensive benefits and a supportive team in a busy practice.

Qualifications

• Minimum of 12 months of experience in a veterinary practice.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Welcoming clients and pets with exceptional customer service
• Scheduling appointments and managing the daily appointment flow
• Answering phone calls, emails, and client inquiries
• Checking patients in and out for appointments
• Processing payments and maintaining accurate records
• Entering and updating client and patient information in our practice management system
• Keeping the reception area clean, organized, and welcoming
• Assisting with administrative tasks and supporting the veterinary team as needed
• Escalating complex client concerns to management when appropriate

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Tools

Vet software

Job description

Acoaxet Veterinary Clinic is seeking a friendly, organized, and compassionate Veterinary Receptionist to join our busy and growing general practice team.

As the first point of contact for our clients and patients, you'll play a vital role in creating a positive experience while helping our hospital run smoothly each day.

Responsibilities include:

• Welcoming clients and pets with exceptional customer service
• Scheduling appointments and managing the daily appointment flow
• Answering phone calls, emails, and client inquiries
• Checking patients in and out for appointments
• Processing payments and maintaining accurate records
• Entering and updating client and patient information in our practice management system
• Keeping the reception area clean, organized, and welcoming
• Assisting with administrative tasks and supporting the veterinary team as needed
• Escalating complex client concerns to management when appropriate

Qualifications:

• Minimum of 12 months of experience in a veterinary practice required
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and thrive in a fast-paced environment
• Experience with veterinary software is preferred, but we are willing to train the right candidate

Pay: From $18.00 per hour

• 401(k)
• 401(k) matching
• Health insurance
• Vision insurance
• Employee assistance program
• Life insurance
• Paid time off

If you are passionate about helping people and pets, enjoy working as part of a team, and are looking for an opportunity to grow in veterinary medicine, we'd love to hear from you!

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.