Veterinary Receptionist

Mission Pet Health; Warrenton (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for your 2+

Online discount platform

Teladoc 24/7 access to doctors

Job summary

Piedmont Pets Veterinary Care in Warrenton, VA, is seeking a Receptionist to manage a multi-line phone system, greet clients, and coordinate care and payments. The role emphasizes compassionate client service and teamwork within a full-service veterinary clinic offering wellness, diagnostics, and surgery.

You will educate clients on preventive care and hospital services while maintaining accurate records and supporting a positive, efficient workplace.

Qualifications

• Passion for excellent customer service and love for animals.
• Exceptional communication skills to handle stress with good judgment.
• Strong organizational skills to prioritize in a fast-paced setting.
• Collaborative, team-first mindset with ability to work independently.
• Experience with veterinary software is preferred; weekends/holidays may be required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with compassion.
• Ensure Seamless Care Coordination: maintain medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure best care.
• Embody Compassion and Empathy: be a calming presence for clients and treat each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

Piedmont Pets Veterinary Care in Warrenton, VA, is dedicated to providing quality veterinary care to cats and dogs with the utmost compassion. Since 2003, this hospital has been a trusted partner in pet healthcare, treating every animal that walks through the door like their own. The community recognizes this commitment, rewarding the practice with an impressive 4.7-star Google rating. If you are seeking a role where comprehensive medical service is prioritized alongside genuine care, this is the environment where you can truly begin to do your best work. Joining our team means dedicating yourself to a mission focused on affordable, quality medicine and compassionate service. We operate as a full-service veterinary clinic, supporting you with the necessary resources and scheduling consistency—Monday through Friday—allowing you to balance a demanding career with your personal life. You will collaborate closely with teammates who share a common goal of excellence in patient care, ensuring that you always have the support required to succeed professionally. Piedmont Pets Veterinary Care offers you a robust platform for practicing high-level, small animal medicine. You will be utilizing comprehensive services including Wellness and Prevention protocols, advanced Testing and Diagnostics, and necessary Surgical Procedures. The facility is equipped to handle emergency care and offers Advanced Care options, giving you the professional scope to handle complex cases and continue growing your clinical skills right in the heart of Warrenton. Warrenton, Virginia, provides a wonderful backdrop for a fulfilling professional life. As a dedicated member of the community since 2003, the practice is centrally located on West Shirley Avenue, making it easily accessible. This is a chance to integrate into a stable, supportive environment in a historic Virginia town, offering a welcoming atmosphere where the community already trusts and values your efforts as a veterinary professional.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

• A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

• Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.