Veterinary Receptionist

Southern Veterinary Partners; Venice (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established veterinary clinic in Venice, Florida, is seeking a passionate Receptionist to join their dedicated team. This role involves managing client communications, scheduling appointments, and maintaining accurate records while providing exceptional customer service. The clinic prides itself on its compassionate approach to veterinary care and fosters a collaborative environment for professional growth. If you are a caring team player with strong communication skills, this position offers a rewarding opportunity to make a positive impact on the lives of pets and their owners.

Benefits

Health Care Plan (Medical, Dental, Vision)

Retirement Plan (401k)

Life Insurance

Paid Time Off (Vacation & Holidays)

Educational Assistance for Veterinary Technician Programs

Free Teladoc Doctor Access 24/7

Discounted Veterinary Care

Employee Assistance Program (EAP)

Qualifications

• Strong verbal and written communication skills are essential.
• Experience with veterinary software is preferred.

Responsibilities

• Schedule appointments and manage client communication effectively.
• Maintain accurate documentation of client and pet records.
• Provide excellent customer service and educate clients on pet care.

Skills

Verbal Communication

Written Communication

Organizational Skills

Customer Service

Critical Thinking

Tools

Veterinary Software

Standard Office Equipment

Job description

Bright Cross Animal Clinic, located in Venice, Florida, has been serving its community since 1998. We are a full-service animal hospital providing veterinary care to dogs and cats, including routine medical, surgical, and dental services. Our commitment is to deliver exceptional quality veterinary medicine and surgery with kindness, compassion, and integrity. We prioritize client communication and inclusion in pet care decisions. If you are a passionate, caring team player, we encourage you to apply today!

As a Receptionist, you will:

1. Receive and make calls to schedule appointments.
2. Prioritize multiple tasks calmly and efficiently.
3. Maintain accurate documentation of client and pet records.
4. Assist clients with instructions, information, invoices, dispense prescriptions, and schedule future visits.
5. Use hospital computer systems for record-keeping and communication.
6. Manage financial transactions following proper procedures.
7. Provide excellent customer service and professional communication.
8. Educate clients on pet health, preventative care, and hospital services.
9. Maintain a positive attitude and show empathy towards clients and pets.
10. Utilize standard office equipment and veterinary software (preferred).
11. Possess organizational skills and the ability to work independently.
12. Demonstrate critical thinking and good judgment under stress.

Minimum Requirements:

• Flexible schedule, including some weekends and holidays.
• Strong verbal and written communication skills.
• Experience with veterinary software (preferred).

Compensation and Benefits:

• Pay: $17.00-$20.00/hour based on experience.
• Health Care Plan (Medical, Dental, Vision).
• Retirement Plan (401k).
• Life Insurance and Short Term Disability.
• Paid Time Off (Vacation & Holidays).
• Educational assistance for veterinary technician programs.
• Free Teladoc doctor access 24/7.
• Discounted veterinary care.
• Employee Assistance Program (EAP).
• Opportunity for community impact and professional growth within a collaborative team environment.