Veterinary Receptionist- Day Shift

Accreditation Council for Graduate Medical Education; Fort Myers (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in veterinary care is seeking passionate Veterinary Receptionists for their Fort Myers location. In this role, you will be the first point of contact for clients, ensuring they receive compassionate care in emotional situations. With a focus on career growth and continuous learning, this organization offers a supportive environment where your contributions directly impact the well-being of pets and their owners. Join a family-like culture that prioritizes remarkable pet care and fosters professional development through various programs and allowances. If you are dedicated to making a difference in the lives of pets and their families, this opportunity is perfect for you.

Benefits

Pet Insurance

Education Allowances

Training Programs

Leadership Programs

Discounts for Staff

Work-Life Balance Support

Qualifications

• Excellent customer service skills are essential for this role.
• Ability to communicate clearly and compassionately with clients.

Responsibilities

• Greet clients warmly and maintain an approachable demeanor.
• Assess clients and pets upon arrival, identifying emergencies.
• Provide emotional support and resources to grieving clients.

Skills

Customer Service

Compassionate Communication

Emergency Assessment

Appointment Management

Job description

BluePearl Pet Hospital is hiring Veterinary Receptionists for daytime shifts in Ft. Myers, Florida.

Are you an excellent customer service professional seeking a collaborative environment where growth is encouraged? We want to hear from you!

Schedule: 4 x 10 hour shifts. Weekends required.

Pay: $17.00 - $26.00 / hour
This pay band is a starting point and depends on experience and advancement through the CareerTrax leveling system.

At BluePearl Pet Hospital, our Veterinary Receptionists are vital to our hospital's success. You will be the first point of contact for clients, ensuring they receive compassionate and attentive care, especially in emotional situations.

As a Veterinary Receptionist, your responsibilities include:

1. Greeting clients warmly and professionally at every entry.
2. Maintaining friendly eye contact and an approachable demeanor.
3. Listening compassionately to clients.
4. Communicating clearly and calmly in person and over the phone.
5. Assessing clients and pets upon arrival, identifying emergencies.
6. Responding to calls and visitors, connecting them to the appropriate team members.
7. Confirming appointments and providing clients with preparation instructions.
8. Offering emotional support and resources to grieving clients.
9. Handling pet remains with compassion and accuracy, serving as a liaison with service agencies.

Why choose BluePearl?

• We are passionate about pets, offering pet insurance and discounts to our staff.
• We support career growth through skill leveling, talent development, and leadership programs.
• We prioritize continuous learning with education allowances, training programs, and access to medical journals.
• Our team includes regional social workers providing guidance on maintaining a healthy work-life balance.
• We foster a family-like culture focused on remarkable pet care.

BluePearl is committed to diversity and equal opportunity. We provide accommodations during the application process for applicants with disabilities. We are a drug-free workplace.