Veterinary Receptionist

Quioccasin Veterinary Hospital, LLC; United States; On-site; USD 30,000 - 38,000; Full time

Job summary

Quioccasin Veterinary Hospital, LLC is seeking a friendly receptionist to be the first point of contact for clients and visitors. You will manage a multi‑line phone system, greet clients with empathy, and handle front‑desk operations to keep the hospital running smoothly.

A background in customer service and a passion for animals is essential. You will maintain medical records, assist with appointment scheduling, process payments, and help educate clients on preventive care and hospital

Qualifications

• Passion for providing excellent customer service.
• Strong communication skills under pressure.
• Good organizational and multitasking abilities.
• Collaborative, team‑oriented mindset with ability to work independently.
• Flexible schedule including weekends/holidays preferred.

Responsibilities

• Manage a multi‑line phone system and greet clients.
• Maintain accurate medical records and appointment schedules.
• Handle financial transactions and ensure smooth front‑office operations.
• Educate clients on services to promote pet wellness.

Skills

Customer service

Communication

Multitasking

Team player

Scheduling

Tools

Veterinary software

Job description

At Quioccasin Veterinary Hospital, we believe in supporting every member of our team so you can do your best work while delivering exceptional small animal care. Our commitment to excellence is reflected in our status as an AAHA-Accredited practice, a designation that assures you we meet the highest standards of veterinary medicine. This dedication is further recognized by our community, which has given us an excellent 4.8-star Google rating. If you are seeking a supportive culture where superior patient outcomes are the daily standard, this is the environment built for you.As part of a robust network of hospitals, Quioccasin Veterinary Hospital offers unparalleled stability and resources designed to help our teammates succeed in their long‑term professional goals. We are committed to fostering your career growth through ongoing education programs, mentorship opportunities, and support for certifications. Whether you are aiming to become a credentialed technician or pursue a leadership role, we provide the pathway and financial support necessary to achieve those milestones. Joining our hospital means you are joining a culture dedicated to your development.Our AAHA accreditation means we adhere rigorously to protocols and advanced surgical and diagnostic standards in small animal practice. When complex cases arise, you benefit from internal access to specialty consultations within our network, allowing you to provide comprehensive, high‑quality care without unnecessary referral friction. We equip our veterinarians and technicians with the tools, continuing education, and peer support required to practice advanced medicine confidently every single day.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

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