Veterinary Receptionist

Memorial Veterinary Clinic; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employee Assistance Program (EAP)

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care

Teladoc 24/7 access

Job summary

Memorial Veterinary Clinic in Houston, TX is seeking a friendly receptionist to join a full-service small animal practice. You will manage the front desk, greet clients, schedule appointments, and handle payments while delivering compassionate care.

We value teamwork, excellent communication, and a love for animals. Experience with veterinary software is preferred, and some weekends/holidays may be required as part of a flexible schedule.

Qualifications

• Customer-focused service with a love for animals.
• Excellent communication skills for stressful situations.
• Strong organizational and multitasking abilities in a fast-paced setting.
• Collaborative, team-first attitude with ability to work independently.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system and greet clients with a welcoming attitude.
• Ensure Seamless Care Coordination: maintain records, manage appointments, and process payments.
• Educate clients on preventative care and hospital services to support pet health.
• Provide a compassionate, calming presence and treat each pet like your own.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software experience

Flexibility weekends/holidays

Tools

Veterinary software

Job description

Memorial Veterinary Clinic, located in the dynamic heart of Houston, TX, is built on a mission to provide the highest level of care, ensuring happier, healthier lives for the community's pet population. Since 2013, we have cultivated a supportive environment where we treat every patient like our own and operate as a full-service small animal practice. This dedication to excellence is reflected in our excellent 4.7-star Google rating, demonstrating the high level of trust we have earned from local pet owners. If you are seeking a place where you can directly impact pet wellness and grow your career, we invite you to join our established practice.Joining MVC means becoming part of a close-knit group dedicated to supporting one another. Our purpose statement emphasizes high-quality care, and we believe that begins with empowering our teammates. With four experienced veterinarians currently leading the medical direction, you will have access to consistent mentorship and collaboration on complex cases. We are looking for individuals committed to the long-term well-being of our patients, who are ready to integrate quickly into a culture focused on doing your best work every day in a highly professional environment.Our facility is designed to support comprehensive small animal medicine, offering you the opportunity to practice across a wide range of sophisticated services. You will be utilizing skills across Wellness and Prevention, Advanced Care, and robust Testing and Diagnostics. The practice regularly handles complex Surgical Procedures and provides necessary Urgent Care, ensuring that our community has access to critical veterinary services when they need them most. We ensure you have the necessary resources to deliver gold-standard medical care throughout the patient's lifecycle.Located in Houston, TX, you gain access to one of the most vibrant and diverse cities in the country. Houston provides world-class dining, ample green spaces, and a thriving arts and cultural scene, offering a superb quality of life outside of the clinic. When you join us at our South Voss Road location, you are placing yourself within a welcoming residential area with great amenities, making commuting easy and providing countless opportunities to enjoy life in the fourth-largest city in the United States.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

If you're using NVDA, press NVDA key + space to enable focus mode to read the slider properly.

Location:East Riverside Veterinary Hospital

Location:Well Pets Veterinary Clinic and After Hours Urgent Care

Location:Richmond Valley Veterinary Practice

Location:Well Pets Veterinary Clinic and After Hours Urgent Care

Location:Georgetown Veterinary Hospital (Georgetown)