Veterinary Receptionist

Alliance Animal Health; United States; On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Liability insurance

401k matching

Life insurance

HSA

FSA

Paid vacation

Paid sick time

Bereavement program

Parental leave

Tuition reimbursement

Continuing education allowance

Career development

Referral bonus

Pet discounts

Holiday pay

Uniform allowance

Bonuses

Job summary

Valhalla Animal Hospital is seeking an experienced receptionist to manage the front desk, greet clients, and support patient flow in a busy veterinary practice. The role emphasizes compassionate client service, accurate scheduling, and efficient administrative tasks.

We require a minimum of 1 year in veterinary reception, strong communication, and reliable computer skills. Weekend availability is required, with a competitive pay range and comprehensive benefits tailored to full-time staff.

Qualifications

• Experienced receptionist with veterinary background preferred.
• Excellent communication and customer service skills.
• Able to multitask and stay organized in a busy front-desk environment.
• Proficient with computer systems and basic software.
• Self-starter with willingness to learn and grow.

Responsibilities

• Greet and check-in clients and patients, triage questions, and direct to the appropriate party.
• Answer calls and emails and schedule appointments to maximize daily flow.
• Process payments and handle check-out with accuracy and courtesy.
• Maintain a welcoming reception area and provide compassionate support to clients.
• Support the team with varied tasks as needed.

Skills

Veterinary reception experience

Customer service

Multi-tasking

Strong communicator

Computer skills

Team player

Job description

Company Description

Valhalla Animal Hospital is located at 2 Columbus Ave, Valhalla, NY 10595 . Before applying, please take a moment to make sure the commute is a good fit for you. We want this opportunity to be a great match for both you and our team!

Valhalla Animal Hospital is a well-established veterinary medicine provider in southern New York. For more than thirty years, our devoted team has provided personal, loving care to earn the highest customer satisfaction rating in the area. We are dedicated to providing a high standard of service for our clients while providing support and guidance to pet owners. We pride ourselves on maintaining long-term relationships with clients from their puppy or kitten stages to adult years.

Valhalla Animal Hospital is equipped with the latest innovations and medical capabilities. We provide wellness, dentistry, surgical, and emergency care. Many patients look to us as their one-stop for all their needs. Our clinic is equipped with an in-house laboratory, pharmacy, and radiology to optimize our range of diagnostics. We utilize laser therapy to reduce pain and recovery time in our surgical suites.

Our hospital is a staple in Valhalla, New York. This charming community, whose name translates to the "realm of the gods" in Viking mythology, is bordered by plains, rolling hills, and smooth waters. Come to explore the legends and lore surrounding this hamlet, and stay for the picturesque, untouched nature. You won't find cookie-cutter houses here: Valhalla's real estate is made up of a blend of historic and flipped homes in spacious neighborhoods. Kensico Dam Plaza hosts annual events including a winter festival, Fourth of July fireworks, outdoor movies, and concerts. New York City is under an hour away by train to Grand Central Station. Valhalla and Westchester County give residents a breath of fresh air with convenient access to NYC's world-class entertainment.

Pay Range: $20-$22/hr, negotiable based on experience

Job Type: Full-time position with weekend availability required

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $20-$22/hr, negotiable based on experience

Job Type: Full-time position with weekend availability required

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory pre-employment screening.

*Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/ .