Veterinary Receptionist

All Animal Hospital, Inc; Tupelo (MS); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Employee Pet Discounts

Flexible Scheduling

Training and Career Development

Opportunities for Professional Growth

Job summary

All Animal Hospital in Tupelo, Mississippi, is seeking a Veterinary Receptionist who brings strong customer service, organization, and a genuine interest in veterinary medicine. If you have experience in veterinary reception, medical reception, healthcare, or another fast-paced client-facing environment, we want to meet you.

We are building a veterinary hospital where great medicine and great client service go hand in hand.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to handle a high volume of calls and appointments.
• Strong organization and attention to detail.
• Comfortable discussing veterinary services, estimates, and payments.

Responsibilities

• Welcome clients and patients with a friendly, professional approach.
• Answer phones, schedule appointments, and manage client questions.
• Obtain and update patient medical histories and records.
• Review vaccination and testing requirements.
• Check clients in and out and process payments accurately.
• Communicate patient arrivals, concerns, and treatment needs with the medical team.
• Enter and maintain accurate patient and client information in hospital software.
• Support daily front-desk workflow and help create a positive client experience.
• Maintain a clean, organized, and welcoming reception area.
• Assist with additional hospital responsibilities as needed.

Skills

Communication

Interpersonal skills

Organization

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Practice management software

Job description

Veterinary Receptionist

Department: Receptionists

Employment Type: Full Time

Location: Tupelo, Mississippi

Compensation: $12.00 - $14.00 / hour

Description

All Animal Hospital is looking for a Veterinary Receptionist who brings strong customer service, organization, and a genuine interest in veterinary medicine. If you have experience in veterinary reception, medical reception, healthcare, or another fast-paced client-facing environment, we want to meet you.

Build Your Career in Veterinary Reception

We believe great veterinary care starts at the front desk. You'll be the first point of contact for clients and their pets while working closely with our veterinarians and veterinary technicians to keep the hospital running smoothly.

What You'll Do

• Welcome clients and patients with a friendly, professional approach


• Answer phones, schedule appointments, and manage client questions


• Obtain and update patient medical histories and records


• Review vaccination and testing requirements


• Check clients in and out and process payments accurately


• Communicate patient arrivals, concerns, and treatment needs with the medical team


• Prepare and dispense prescriptions, veterinary diets, and over-the-counter products as directed


• Enter and maintain accurate patient and client information in hospital software


• Support daily front-desk workflow and help create a positive client experience


• Maintain a clean, organized, and welcoming reception area


• Assist with additional hospital responsibilities as needed

What We're Looking For

• Previous veterinary reception, veterinary hospital, healthcare, medical office, or customer service experience preferred


• Strong communication and interpersonal skills


• Comfortable handling a high volume of phone calls, appointments, and client needs


• Excellent organization and attention to detail


• Ability to multitask while maintaining accuracy and professionalism


• Comfortable discussing veterinary services, medical recommendations, estimates, and payment expectations with clients


• Dependable, team-oriented, and willing to jump in where needed


• Comfortable learning veterinary terminology, hospital procedures, and practice management software


• High school diploma or equivalent


• Weekend availability (Saturday's and Sunday's) required


• Ability to lift and carry up to 30-50 pounds as needed

Why All Animal Hospital?

We're building a veterinary hospital where great medicine and great client service go hand in hand. We care about our patients, our clients, and the people we work alongside—and we believe work should be meaningful, collaborative, and enjoyable.

You’ll have the opportunity to build your veterinary knowledge, develop your customer service skills, and grow your career alongside an experienced veterinary team.

• Paid Time Off


• Medical Insurance


• Dental Insurance


• Vision Insurance


• 401(k) with Company Match


• Employee Pet Discounts


• Flexible Scheduling


• Training and Career Development


• Opportunities for Professional Growth