Veterinary Receptionist

Barry Veterinary Hospital, LLC; Town of Florida (NY); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Life Insurance

Disability coverage

Employee Assistance Program (EAP)

Discounted veterinary care for pets

Teladoc 24/7 access to doctors

Job summary

Mission Pet Health is seeking a Receptionist to join our network of veterinary teams. You will be the friendly face greeting clients, managing calls, scheduling appointments, and assisting with day-to-day operations to keep our hospitals running smoothly.

This role offers a competitive hourly rate, comprehensive medical/dental/vision benefits, and opportunities for professional development, including AVMA-accredited technician program support.

Qualifications

• Passion for delivering excellent customer service.
• Excellent communication skills for handling clients and staff.
• Strong organizational abilities with multitasking in a fast-paced setting.
• Collaborative, team-oriented mindset with ability to work independently.
• Experience with veterinary software is preferred.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients professionally, reflect compassionate care.
• Ensure seamless care coordination: maintain medical records, manage appointments, handle financial transactions.
• Advocate for pet health: educate clients on preventive care and hospital services.
• Embody compassion and empathy: provide a calm, respectful presence for clients and their pets.

Skills

Customer service

Communication

Organization

Team player

Vet software experience

Flexible schedule

Tools

Veterinary software

Job description

Barry Veterinary Hospital in beautiful Miramar Beach, Florida, operates on the clear mission to treat every pet just like our own. Our dedication to comprehensive care has earned the deep trust of the local community, reflected in our exceptional 4.9-star Google rating. This focus on personalized, compassionate service has also resulted in significant local recognition, including being named 'Best Veterinarian on the Emerald Coast' by Emerald Coast Magazine and winning 'Favorite Veterinarian' in 13 neighborhoods across the region. If you are seeking a supportive and recognized hospital where you can do your best work, this is your next opportunity.Joining our team means collaborating with four dedicated DVMs and a full team committed to excellence. Our hospital has operated since 2018, providing comprehensive veterinary care in a personalized setting. We believe that professional growth starts with consistent, high-quality standards, and our teammates are dedicated to providing the highest level of veterinary medicine. We ensure you have the structure and camaraderie necessary to succeed in your career goals while serving a highly appreciative and localized client base.We empower our veterinary professionals to practice high-level, comprehensive small animal medicine. Our services span the entire spectrum of pet healthcare, including dedicated wellness and prevention programs, advanced care, surgical procedures, and in-house testing and diagnostics. Crucially, we also provide urgent care services, allowing our teammates to manage complex and critical cases daily. This robust offering ensures you will maintain and expand your skills across surgery, dentistry, and diagnostics, making every workday challenging and rewarding.Miramar Beach, Florida, offers an exceptional quality of life along the Emerald Coast. Known for its stunning Gulf Coast location, you will be surrounded by opportunities for relaxation and recreation outside of the hospital setting. This coastal community provides the perfect backdrop for balancing a dedicated professional life with a rewarding personal one, allowing you to quickly settle into a highly desirable Floridian lifestyle.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e‑mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder – sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 'Most Loved Workplace,' ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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