Veterinary Receptionist

Vetpartners; Tempe (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

Une clinique vétérinaire dynamique à Tempe, Arizona, recherche un réceptionniste à temps plein pour accueillir les clients et gérer les tâches administratives. Si vous avez une passion pour les animaux et une expérience dans le service à la clientèle, rejoignez notre équipe bienveillante. Profitez d'un environnement de travail convivial avec une équipe de professionnels dédiés aux soins des animaux.

Benefits

Comprehensive benefits package

Paid time off

401(k) plan for full-time employees

Qualifications

• Expérience antérieure comme réceptionniste vétérinaire ou assistant de bureau médical préférée.
• Capacité à maintenir un comportement calme et professionnel.
• Aptitude à travailler dans un environnement dynamique.

Responsibilities

• Accueillir les clients et leurs animaux, gérer les processus d'inscription.
• Gérer les paiements, programmer des rendez-vous, répondre aux appels.
• Maintenir la propreté et l'organisation.

Skills

Organizational skills

Multitasking

Customer service

Job description

Topaz Vet Clinic is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team , expect to be supported in your work and home life with:

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees

Schedule: Monday- Friday 7:30am-6:00pm, staff work four days per week

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred
• Strong organizational and multitasking skills
• Ability to maintain a calm, professional, and positive demeanor

We are an AAHA-accredited, 4-doctor veterinary practice, seeking a motivated and personable receptionist to be a welcoming face at our clinic.

We’re a smaller team that values growth, learning, and compassion, for both our patients and each other. This role is ideal for someone who thrives in a fast-paced environment, enjoys multi-tasking, and takes pride in delivering excellent service and client/patient care.

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